Portobello Shop

Senior People & Culture Development Analyst

Portobello Shop

full-time

Posted on:

Location Type: Hybrid

Location: Florianópolis • Brasil

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Plan, execute and monitor behavioral and leadership development programs aligned with business needs;
  • Conduct development diagnostics (tactical and operational), analyze needs and support the definition of solutions that fit team realities;
  • Design, implement and maintain development tracks and journeys (in-person, online and hybrid);
  • Track participant progress and program metrics, proposing adjustments and continuous improvements;
  • Facilitate trainings, workshops and alignment meetings, connecting content to business practice;
  • Create, update and organize educational materials, content and documents for development initiatives;
  • Act as a guardian of the company culture and values, ensuring tools and rituals for their application in daily work;
  • Connect culture, strategy and business through rituals, practices, behavioral frameworks and engagement initiatives;
  • Support and strengthen actions such as onboarding of new hires, management rituals, cultural campaigns and engagement initiatives;
  • Co-create actions that reinforce belonging, collaboration, psychological safety and shared responsibility;
  • Translate topics such as competencies, culture and agreements into messages applicable to the operation and leadership routines;
  • Support the execution of the Evaluation and Development Cycle, ensuring understanding, clarity and smoothness for leaders and employees;
  • Contribute to career, succession and performance management initiatives by organizing materials, facilitating conversations and tracking indicators;
  • Monitor internal surveys (climate, eNPS, pulse), analyze data and suggest action plans;
  • Support strategic People & Culture projects, ensuring consistency across processes, culture and business needs;
  • Create clear, didactic and human-centered content for development programs;
  • Support communications for learning and culture initiatives, ensuring accessible language appropriate to the operating reality;
  • Collaborate with Internal Communications and Learning teams to align schedules, messaging and area campaigns;
  • Track development, learning, demographic and culture indicators (participation, evaluation, impact, satisfaction, eNPS, etc.);
  • Propose continuous improvements to programs, methodologies and learning practices;
  • Research trends, tools and market best practices in people and organizational development (DHO), leadership and culture;
  • Support monitoring of organizational maturity in development and culture.

Requirements

  • Bachelor's degree in Psychology, Business Administration, Human Resources, Communication or related fields;
  • Previous experience in human development and organizational culture areas;
  • Experience facilitating trainings, workshops and meetings (in-person and online);
  • Work experience with culture, engagement, onboarding, management rituals or employee experience;
  • Ability to organize information clearly, objectively and connected to the business;
  • Skill to handle sensitive conversations with empathy and active listening;
  • Differentials:
  • Retail experience;
  • Experience facilitating for diverse audiences (operations, leadership, administrative);
  • Knowledge of leadership development methodologies (competency models, feedback, 1:1s, difficult conversations);
  • Certification or knowledge in behavioral assessment tools;
  • Experience with change management projects.
Benefits
  • Medical and dental insurance;
  • Life insurance;
  • Meal allowance (VR);
  • Transportation allowance (VT);
  • Vacation bonus;
  • Pharmacy assistance/subsidy;
  • Assistance for dependents with disabilities;
  • Wellhub (wellness platform);
  • Day off during the month of your birthday;
  • Discount on Portobello product purchases;
  • Discount network – partnerships with various institutions;
  • Profit Sharing and Results Program;
  • Aprende Shop (online learning content platform);
  • Training and Professional Development Programs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
behavioral development programsleadership development methodologiesfacilitating trainingsfacilitating workshopsdevelopment diagnosticsdata analysisprogram metrics trackingonboarding processeschange managementorganizational maturity monitoring
Soft Skills
empathyactive listeningorganizational skillscollaborationcommunicationcultural awarenessproblem-solvingadaptabilityfacilitation skillsstrategic thinking
Certifications
Bachelor's degree in PsychologyBachelor's degree in Business AdministrationBachelor's degree in Human ResourcesBachelor's degree in Communicationcertification in behavioral assessment tools