Portage CyberTech

QA Engineer

• Plan, create, and execute test plans
• Design, develop, and maintain automated tests (Playwright)
• Clarify requirements in collaboration with the product team
• Define and maintain test coverage
• Provide constructive feedback to the development team
• Identify, document, and track defects

Quality Assurance Analyst — Test Automation

Account Executive

• Sell Portage products by phone, email, or online
• Manage incoming calls and leads
• Inform prospective clients about Portage's offerings
• Use targeted questioning and your natural rapport-building skills
• Participate in trade shows or events
• Contribute to the development of strategies to increase sales

Junior Inside Sales Representative

• Plan, create, and execute test plans according to defined product requirements
• Design, develop, and maintain automated tests (Playwright)
• Clarify requirements as needed in collaboration with the product team
• Define and maintain test coverage aligned with functional and technical requirements
• Provide constructive feedback to the development team
• Identify, document, and track defects until resolution
• Actively participate in Agile ceremonies (Scrum / Kanban)
• Provide level 3 support for our products.

Quality Assurance Analyst – Automated Testing

DevOps Engineer

• Provide technical oversight of DevOps practices and advise on best-fit solutions.
• Contribute to the architecture and evolution of our cloud infrastructure.
• Ensure security compliance and evaluate security measures.
• Improve and maintain automated integration and deployment pipelines (CI/CD).
• Enhance system monitoring and alerting processes.
• Collaborate with other teams on projects and manage competing priorities.
• Develop or optimize tools and automations to simplify workflows.
• Support development and QA teams in managing their test environments.
• Participate in production deployments and ensure their reliability.
• Explore and integrate AI-based solutions to improve performance.

Technical Lead, DevOps / DevOps Tech Lead

Scrum Master

• Transform Product Managers' high-level epics and requirements into clear, actionable, and well-defined user stories for engineering.
• Lead and facilitate prioritization discussions with project leads and stakeholders to ensure alignment on roadmap expectations.
• Refine your own backlog: ensure all stories meet the Definition of Ready (DoR) before sprint planning to guarantee readiness criteria are satisfied.
• Maintain backlog hygiene, including tracking dependencies, validating tickets, and cleaning up stories.
• Monitor product operations in service delivery and proactively identify risks.
• Collaborate with the Product Design & Experience team to review wireframes, flows, and prototypes, ensuring design alignment with requirements.
• Serve as the primary point of contact during development sprints to clarify requirements, validate scope, and support engineering and QA.
• Work with the PM to review, triage, and prioritize bugs based on impact, severity, and release timelines.
• Prepare internal sprint demos and help communicate progress across teams.
• Prepare and deliver internal product demos after the sprint.
• Create and maintain documentation for product workflows, tools, and templates.
• Develop product sheets (customer release notes) for each release and train internal teams.
• Monitor product operations performance, identify risks early, and recommend mitigation strategies.
• Maintain and report delivery KPIs, dashboards, and metrics that improve transparency and predictability.
• Act as Scrum Master for one or more teams, ensuring Agile principles and practices are followed.
• Facilitate all Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Identify and remove impediments quickly, escalating when necessary to maintain team flow.

Product Operations Lead – Scrum Master

Customer Success Manager

• Ensure customer satisfaction and retention
• Manage customer renewals
• Build strong relationships with stakeholders
• Collaborate with internal teams to identify trends and resolve issues

Junior Customer Success Manager

• Plan, create and execute test plans based on defined product requirements and estimate the associated effort
• Design, develop and maintain automated tests (Playwright)
• Clarify requirements as needed in collaboration with the product team
• Define and maintain test coverage aligned with functional and technical requirements
• Provide constructive feedback to the development team
• Identify, document and track defects until they are resolved
• Actively participate in Agile ceremonies (Scrum / Kanban)
• Provide level-3 support for our products