Pontville School

Account Manager

• Lead, inspire and develop a dedicated team who support thousands of families across the SEND sector
• Ensure that every parent and carer receives expert, compassionate and timely guidance
• Continuously strengthen internal processes to enhance the overall enquiry experience
• Maximise the potential of CRM platform, HubSpot, to optimise customer journey, manage complex enquiry pipelines and drive greater efficiency
• Provide oversight and expert guidance on complex enquiries received by phone and email
• Produce insightful reports, identify trends and share meaningful analysis to shape marketing strategy and inform continuous service improvement
• Build strong relationships across the Group and actively promote Witherslack Group’s vision, values and safeguarding commitments in every interaction

Group Parent Partnerships Manager

Recruitment

• Overseeing and managing recruitment campaigns from attraction and advertising through to offer and on-boarding
• Directly sourcing and headhunting talent using a range of tools such as LinkedIn Recruiter
• Building and nurturing talent pipelines in line with our growth demands
• Encouraging employee referrals
• Championing the WG candidate experience
• Engaging with our Alumni talent community
• Ensure that recruiting managers are appropriately supported and that they attract, select and appoint the right candidates
• Promoting our employer brand and social media presence

Recruiter

IT Support

• Install, maintain, and fix technology in offices, classrooms, and homes
• Offer daily support and expertise
• Install equipment and keep it well maintained
• Troubleshoot and diagnose problems to keep everything running
• Provide proactive IT support at various sites

IT Technician

Data Analyst

• Working closely with the HR Systems and Data Manager and wider HR teams
• Ensure our HR systems and people data provide meaningful insight that supports informed decision-making
• Deliver accurate, timely and insightful reporting from our HRIS (Workday)
• Translate data into clear narratives that help the business understand trends, risks and opportunities
• Produce regular and ad hoc reports, dashboards and analysis, interpreting results and highlighting key insights
• Support core Workday modules including HCM, Absence and Benefits
• Contribute to audits and exception reporting
• Work with third-party providers such as engagement survey and benefits platforms

HR Systems and Data Analyst

• As Regional Director of Partnerships, you’ll lead on local authority relationships, commissioning and placement activity across the region, playing a pivotal role in our continued success.
• You will have a clear, proactive plan to ensure local authorities are fully aware of our sector-leading offer, showcased through our highly specialist, inspirational environments.
• You’ll be committed to demonstrating placement success and positive outcomes for young people through a range of impactful delivery methods—from facilitating inspiring, influential discussions with commissioners to producing clear, robust written data that meets local authority commissioning requirements and evidences value for money.
• In this role, you will provide clear, confident leadership to a dedicated team of Partnerships Managers, setting high standards of delivery and ensuring a well-managed, responsive referral process that supports a strong and sustainable pupil pipeline across the South region.
• You will take strategic ownership of account management and new business activity, building and maintaining influential relationships with local authorities at all levels, while ensuring robust forecasting of pupil numbers and planned regional growth.
• You will identify and capitalise on opportunities within the SEND landscape and associated funding routes, using insight, data and relationships to drive long-term impact.
• Working in close partnership with the Group Partnerships Director and Chief Commercial Officer, you will help shape and deliver the regional strategy, supporting local authority engagement through tenders, frameworks and targeted partnership activity.
• Collaboration will be key. You will work alongside the Head of Marketing to ensure high-quality, compelling collateral is in place and contribute to tactical marketing activity that supports growth and market positioning.
• As a senior representative of the organisation, you will confidently represent Witherslack Group at events, lead promotional activity, and speak at key opportunities.
• You will also support quality monitoring within schools and provide leadership cover for Partnerships Managers when required.

Regional Director – Partnerships

Therapist

• Supporting educational and residential colleagues to provide therapeutic living and learning environments
• Offering individualised interventions and engagement to our young people based on clinical assessment and formulation
• Being part of a multi-disciplinary clinical team

Group Parent Partnerships Manager

Recruiter

IT Technician

HR Systems and Data Analyst

Regional Director – Partnerships

Speech & Language Therapist