Pompa Program

Social Media Manager

• Respond to comments on our social content (organic posts, paid ads, reels, lives)
• Send initial direct messages to people who show interest
• Filter spam, scams, and off-topic comments
• Route high-intent comments (people sharing health conditions or symptoms) to DM Setter
• Route support questions (order issues, account problems) to Customer Support
• Recognize crisis situations (mental health, severe health emergencies) and escalate immediately

Social Media Engagement Specialist

Sales Development Rep

• Conduct outbound calls to webinar registrants and warm leads.
• Ask thoughtful discovery questions to understand health concerns, motivations, and readiness.
• Secure toxicity test kit purchases during the call whenever possible.
• Accurately document all interactions in CRM.
• Meet or exceed daily call volume targets.

Sales Development Representative

Support Engineer

• Designing and developing information systems to improve process efficiency, scalability, increase user productivity, and reduce costs.
• Explore and help solve Automation and IT bugs.
• Work directly with System Architects and Administrators to identify and build automations to support business functions across Marketing, Sales, and Fulfillment operations.
• Support the IT administrator in conjunction with HR and various managers, in automating employee onboarding and offboarding tasks.
• Occasionally attend meetings with internal stakeholders (with a systems architect) to fully understand project requirements and provide technical expertise.
• Develop software documentation and user guides for systems.

Social Media Engagement Specialist

Sales Development Representative

IT Support Engineer