PolyNovo Limited

Outside Sales

• Achieve the sales quota and surgical case mix requirements for assigned territory.
• Develop new business through competitive selling and maintain existing relationships with customers (multi-tiered).
• Manage surgical case coverage, including advising surgeons and staff before, during, and after surgery.
• Understand and manage to requirements defined in local contracts; maximize opportunity to drive penetration of accounts.
• Sell clinical and economic value of PolyNovo and Novosorb technologies.
• Understand, communicate, and adjust to market dynamics: Local market intelligence, National campaigns by competitors, Information gathered from Definitive Health data.
• Maintain Customer Relationship Management (CRM) with all current information including cases, pipeline account updates, surgeon meetings and communications, account status and updates, and completion of all self-created and assigned tasks (mostly daily, some as activity dictates).
• Drive and manage VAC process with new accounts.
• Facilitate hospital in-service with operating room (“OR”) and post-op unit care teams.
• Manage assigned budget.
• Effectively engage corporate resources to meet objectives.
• Ensure efficient asset planning, deployment, and management.
• Provide market feedback/input to the Quality, Regulatory and R&D team through case report surveys.
• Participate in regional and national tradeshows as requested.
• Organize local journal clubs, grand rounds, and peer to peer events as outlined in Employee’s business plan.
• Complete all administrative duties timely and as required: expense reports, inventory reporting (trunk stock and consigned), forecasting, etc.
• Effectively process all orders – bill only and consignment accounts.
• Conduct post-market surveillance customer surveys following surgical cases and dressing changes.
• Review Zoho CRM dashboard to ensure all orders are accounted for and review sales results.

Territory Sales Manager

People Operations

• Act as the key People & Talent partner for US leaders and teams, providing practical, commercially aligned HR advice
• Lead and develop the US People team, driving performance, accountability, and a high‑performing culture
• Manage employee relations matters, ensuring compliance with US employment laws and effective risk management
• Oversee recruitment delivery and workforce planning, supporting strong hiring outcomes and capability needs
• Support engagement, performance, and development initiatives, reinforcing culture and company values
• Ensure accurate HR operations, including employment documentation, payroll alignment, and system integrity
• Provide HR reporting and insights to enable data-driven decision-making
• Partner with sales leadership to identify capability gaps and implement targeted talent strategies
• Support performance and remuneration processes, ensuring fair and consistent outcomes
• Lead local HR initiatives and contribute to global People projects, driving continuous improvement and alignment across regions

Head of People

Account Manager

Territory Manager

Customer Support

• Provide clinical support, organise, and provide regular education/inservice to nurses, registrars and other relevant Health Care Professionals (HCPs)
• Pass on potential leads to the Regional Territory Sales Managers
• Organise and participate in trade shows and customer events.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations.
• Recommend changes in products, service, and policy by evaluating results and competitive developments.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, and providing data back to the team.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Provide timely business reporting, activity, and results in the CRM.
• Inventory management such as counting consignment/loan stock, rep stock and providing logistics support where necessary.

Clinical Support Specialist

Sales

• Play a key role in supporting surgeons, nurses, and hospital teams through clinical education and in-theatre / in-service support
• Build trusted relationships with key stakeholders
• Support territory growth and product adoption
• Act as a local expert for PolyNovo’s advanced wound care solutions

Sales, Clinical - Part Time

• Support surgeons, nurses, and hospital teams through clinical education and in-theatre support
• Build trusted relationships with key stakeholders
• Support territory growth and product adoption
• Act as a local expert for PolyNovo’s advanced wound care solutions

Territory Sales Manager

Head of People

Territory Manager

Territory Sales Manager

Clinical Support Specialist

Sales, Clinical - Part Time

Sales and Clinical