Conduct outbound prospecting via phone, email, LinkedIn, and other channels.
Respond to inbound inquiries and qualify leads.
Research target accounts and identify potential opportunities.
Support outbound and research projects in construction, food, industrial, and institutional markets.
Conduct pre-call research to ensure all outreach is targeted and relevant.
Maintain an updated list of target contractors, project types, and decision-makers.
Use consultative questioning to understand customer needs and challenges.
Qualify leads against established criteria and schedule discovery meetings for the sales team.
Ensure seamless handoff of qualified leads to field sales representatives.
Maintain accurate lead and opportunity data in the CRM (Salesforce, HubSpot, Dynamics, NetSuite or similar).
Leverage third-party databases and prospecting tools (e.g., ConstructConnect, Dodge, LinkedIn Navigator).
Follow and personalize established templates and processes for consistency and efficiency.
Work closely with the SDR Manager and Sales/Marketing teams to align outreach with business priorities.
Provide feedback from conversations to help refine messaging and identify new opportunities.
Learn and apply solution-based selling approaches with training and coaching support.

Requirements

1–2 years of customer service, inside sales, or outbound calling experience (internships or entry-level roles included).
Strong interest in sales, lead generation, and the construction/industrial services industry.
Excellent verbal and written communication skills.
Comfortable making a high volume of outbound calls and digital touches daily.
Strong organizational skills with attention to detail.
Proficiency in Microsoft Office/Teams and willingness to learn CRM and prospecting tools.
Familiarity with construction industry platforms (ConstructConnect, Dodge Data) preferred.
Exposure to digital/IoT solutions or facility management technologies preferred.
Experience with tools like SalesLoft, Gong, or LinkedIn Sales Navigator preferred.

Benefits

Blue Cross Blue Shield (PPO) - Medical Insurance, Dental Insurance, Vision Insurance
Short Term Disability
Long-Term Disability
Group Life/ AD&D
Voluntary Life Insurance
Employee Assistance Program (EAP)
Supplemental Insurance - Short-Term Disability, Accident Insurance, Cancer, Lump-Sum Critical Illness
Healthcare Flexible Spending Account (FSA)
Dependent Care Flexible Spending Account (FSA)
Retirement/401k with an employer-matched contribution

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

lead generationsolution-based sellingcustomer serviceinside salesoutbound callingpre-call researchdata management

verbal communicationwritten communicationorganizational skillsattention to detail