PolyAI

Full-stack Engineer

• Manage and lead a cross-functional Software Engineer team to deliver enterprise-grade conversational AI platform.
• Lead the software architecture of our multitenant conversational AI platform, in charge of its robustness and scalability.
• Work with PMs to define the roadmap of our studio product and ensure we meet the business goals.
• Advocate and implement adequate SWE standards across the entire tech team.
• Manage career development of the reports.
• You will need to be in our London based office (Paddington) 2-3 days of the week.

Software Engineer – Team Lead

• Lead and mentor a cross-functional engineering team, fostering a culture of excellence, collaboration, and growth.
• Drive the software architecture of our multitenant conversational AI platform, ensuring robustness, scalability, and reliability - particularly in externally facing developer APIs.
• Partner with product managers to define and deliver the roadmap for our studio product in line with business goals.
• Champion and enforce strong engineering standards and best practices across the team.
• Manage career development and provide regular feedback for your reports.

Lead Software Engineer, Hybrid

• Architect and Develop: Design and implement our external-facing API that enables developers to build, manage, analyse, and interact with our agents. Help to build and enhance our no-code platform, enabling non-technical users to configure sophisticated dialogue systems and voice experiences.
• Full-Stack Development: Design and implement features end-to-end, using Python for backend services and React (Next.js preferred) for frontend interfaces.
• Create intuitive interfaces: Build user-friendly APIs and UIs that simplify and visualise complex AI concepts.
• Champion Best Practices: Lead the team in adopting coding standards and best practices, ensuring a clean, maintainable, and scalable codebase.
• Collaborate: Work closely with cross-functional teams to design, develop, and deliver features that align with the platform’s vision.
• Mentor and Guide: Provide technical leadership and guidance to junior engineers, fostering a collaborative and growth-oriented environment.
• Optimise Performance: Improve backend workflows, streamline processes, and enhance overall system efficiency.

Senior Full Stack Engineer – Manhattan, Hybrid

• Take a lead role in developing real-world systems for customers that take thousands of calls every single day
• Work closely with Project Managers, Software Engineers and Dialogue Designers to build out and maintain highly specialised software
• Manage projects to ensure the proposed plan abides by the timeline, team capacity, budget, and scope
• Provide technical expertise, project management, and people management
• Lead, mentor, and develop a high-performing engineering team focused on delivering voice AI solutions
• Foster a culture of collaboration, innovation, and continuous improvement within the engineering department
• Set clear objectives, monitor performance, and provide constructive feedback to drive professional growth
• Encourage technical excellence by promoting best practices, knowledge sharing, and cutting-edge AI methodologies
• Establish and maintain engineering processes and standards to ensure consistent, high-quality results across all projects
• Provide hands-on technical leadership, guiding engineers through complex AI challenges, from model development to system integration

Software Engineer – Team Lead

Lead Software Engineer, Hybrid

Senior Full Stack Engineer – Manhattan, Hybrid

Senior Software Engineer  Team Lead

Senior Software Engineer Team Lead