Technical Insurance Specialist
PoloWorks
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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Salary
💰 £30,000 - £35,000 per year
About the role
- Process London Market Insurance underwriting data in alignment with established procedure guides
- Analyse technical data and calculate transactions, including limits, premiums, and deductions
- Manage internal and external queries to ensure data accuracy and processing efficiency
- Develop and deliver training solutions, providing guidance, feedback, and support to the team
- Organise and maintain documentation for data processing, prioritizing workflow effectively
- Produce internal and client-facing reports with accuracy and clarity
- Identify and recommend enhancements to technical procedure guides, ensuring approved changes are documented and communicated effectively
- Provide solutions to clients when technical challenges arise
- Actively contribute to a collaborative and solutions-focused team environment
- Foster a positive and inclusive team culture by demonstrating engagement and accountability
- Support line managers in achieving team objectives and resolving technical/process challenges
- Build and maintain professional relationships with clients at all levels
- Provide cross-functional support as needed and collaborate across multiple client accounts
Requirements
- Relevant experience in the insurance industry
- Strong commitment to service excellence and client satisfaction
- Effective verbal and written communication skills for internal and external collaboration
- Ability to work independently while contributing to team objectives
- Experience in designing and delivering training solutions with constructive feedback
- Excellent planning and organizational skills
- Demonstrates behaviours aligned to the PoloWorks PRIDE values:
- - Pioneering – we don’t stand still
- - Responsible – We do the right thing
- - Inclusive – we all play a role
- - Delivery Focused- we provide services we are proud of
- - Empowering – we equip people to be their best
- Comprehensive understanding of insurance market structures, practices, and regulations
- Minimum 5 GCSEs at Grade 4 or above, including Mathematics and English
- Strong motivation to pursue relevant Chartered Insurance Institute (CII) qualifications
Benefits
- Competitive salary
- Discretionary annual bonus
- 25 days of annual leave (with option to buy more)
- Flexible, hybrid working
- Private health insurance
- Life assurance
- Income protection
- Enhanced pension contributions
- Occupational maternity and paternity pay
- Access to company volunteering days
- Employee assistance programme with retail discounts and savings
- Generous employee referral scheme
- Regular sports and social events
- Free Cheltenham bus travel
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysistransaction calculationreport productiontraining solution designdocumentation managementworkflow prioritizationtechnical procedure enhancementclient solutions provisiondata accuracy management
Soft skills
communication skillsteam collaborationorganizational skillsservice excellence commitmentindependenceconstructive feedbackengagementaccountabilityrelationship building
Certifications
Chartered Insurance Institute (CII) qualifications