Polly

Insurance

• Analyze, advise, and sell personal lines insurance policies to customers
• Handle an average of 150 inbound leads per month with motivated real-time car buyers
• Navigate through multiple carrier systems while preparing & cross-selling personalized quotes
• Provide expert advice and recommendations to our customers and clients
• Close sales at a strong conversion rate from your high inbound lead flow (no cold calling)
• Foster an unmatched customer experience at every touchpoint

Licensed Insurance Agent, Inbound Sales

Customer Support

• Servicing all aspects of client accounts, including policy changes, cancellations, account updates, payments, etc.
• Account review for coverage changes and add new coverages to suit the client’s needs
• Protect retention for the agency and overall satisfaction to the client by transferring existing clients to sales as needed
• Prepare all necessary paperwork, including but not limited to; applications, change requests and proper disclosures
• Developing strong relationships with clients and carriers
• Answer incoming calls & emails
• Identify and assess customers’ need to achieve satisfaction
• Enter activities for all interaction with clients and carrier personnel, completed tasks and documents received in AMS360 management system
• Perform special projects and other duties as assigned by management
• Account round by cross selling additional lines of business

Licensed Insurance Agent, Customer Service Representative

Full-stack Engineer

• Combine strong technical skills with a “can-do” attitude
• Continuously think about quality and modern engineering practices
• Create a culture of continuous improvement through direct conversations about quality
• Influences without authority to reshape how an industry operates through software

Licensed Insurance Agent, Inbound Sales

Licensed Insurance Agent, Customer Service Representative

Principal Engineer – AI-Enabled Engineering