Configure and update customer logic across documents, forms, and rating rules
Use and extend templates for policy documents (via .docx and templating syntax)
Implement and test scripted business logic (e.g., Lua rating functions)
Make customer-facing form changes using Typescript config
Help triage and fix live customer issues or change requests
Build or adapt data import scripts to load customer data into our reporting systems
Learn fast, take initiative, and grow into owning full onboarding projects over time

Requirements

Solid Microsoft Word skills (especially tables, formatting, structure)
Strong attention to detail
Comfort with logical thinking and conditional logic
Experience with programming languages (JavaScript, Python, Lua, Typescript, etc.)
Clear written and verbal communication (we’re remote)
A self-starter mindset with a hunger to learn

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

LuaTypescriptJavaScriptPythonMicrosoft Worddata import scriptstemplating syntaxbusiness logiccustomer logicreporting systems

Soft Skills

attention to detaillogical thinkingconditional logicclear communicationself-starterinitiativehunger to learn