Responsible for the accurate and timely processing of daily cash applications.
Apply judgement (have to review, analyze or come up with recommendations for how to apply certain rules to ensure customer expectations and accounting standards)
Process cheque payments sent to the lockbox and scan physical cheques sent to the head office, ensuring timely deposit to the bank.
Ensure adequate record of cheque copies to enable reconciliation of customer payment records.
Process credit card payments.
Responsible for allocating wires and direct deposits (EFT and ACH) to customers’ invoices.
Manage customers’ accounts in the ERP, and process payments, applications and requests.
Investigate and process any refunds to clients for overpayments or duplicated payments.
Process non-sufficient funds (NSF) transactions and related documentation.
Reconcile deposit clearing accounts for cheques, credit cards and direct deposits.
Prepare journal entries for credit card and bank fees.
Respond to payment enquiries from customers and colleagues.
Prepare monthly journal entries, including small balance write-offs.
Identify and recommend process improvement opportunities.
Provide assistance/backup support to others in the Finance Department as required.
Other special projects as required.

Requirements

Post-secondary Diploma/Degree (Accounting/Business/ Finance focus preferred).
Prior experience in an accounts receivable, cash applications/management or an accounting role is an advantage.
Strong customer service disposition.
Ability to work independently and contribute to broader team objectives.
Ability to multitask and manage time amid multiple deadlines.
Should be comfortable adopting new software applications.
Very good organizational and interpersonal skills.
Proficient in MS Office (Excel, Word and Outlook).
Prior experience with relevant accounting software, specifically NetSuite, is an advantage.

Benefits

Flexibility
Growth opportunities
Meaningful work

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cash applicationsaccounts receivablepayment processingreconciliationjournal entriescredit card processingEFTACHrefund processingNSF transactions

Soft Skills

customer serviceindependenceteam collaborationmultitaskingtime managementorganizational skillsinterpersonal skillsjudgmentprocess improvementcommunication

Certifications

Post-secondary DiplomaDegree in AccountingDegree in BusinessDegree in Finance