PointClickCare

Solution Engineer – Technical Services

PointClickCare

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $90,000 - $105,000 per year

About the role

  • Design and implement database-driven operational workflows that automate data transformation, validation, and configuration processes.
  • Integrate LLM or AI services into structured workflows where appropriate, enabling autonomous processes that can be triggered, executed, logged, and monitored reliably.
  • Partner with solution architects to convert technical designs into scalable, maintainable implementations.
  • Establish structured data contracts and schemas to ensure clarity and consistency across systems.
  • Implement appropriate guardrails, logging, monitoring, and observability practices to support operational stability.
  • Utilize Microsoft Azure services (Functions, App Services, Logic Apps, Azure AI) to design solutions that are modular, version-controlled, and CI/CD enabled for continuous improvement.
  • Integrate LLMs into structured database workflows and support retrieval-based (RAG) patterns.

Requirements

  • 2–5+ years of production experience in SQL, C#, Python, or JavaScript
  • Strong relational database design, scripting, and query optimization skills.
  • Experience integrating AI or LLM services, with exposure to frameworks like Semantic Kernel, Copilot Studio, or AI Foundry.
  • Demonstrated ability to build scalable, repeatable solutions and move from concept to production in ambiguous environments.
  • Strong problem-solving skills in ambiguous environments with the ability to work seamlessly across product, integration, and delivery teams.
  • Strong Cross functional work experience with Engineering, Implementations, or Security teams.
  • Experience building and deploying applications in the Microsoft Azure ecosystem.
  • Familiarity with CI/CD pipelines and structured Git workflows.
  • Experience in healthcare SaaS environments
  • Familiarity with HL7, FHIR, or healthcare data standards
  • Understanding of retrieval-based workflows or vector databases.
  • Exposure to Ai Agent Orchestration or Multi-Agent workflows
Benefits
  • 10% performance-based bonus
  • fulltime benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLC#PythonJavaScriptrelational database designscriptingquery optimizationAI integrationretrieval-based workflowsvector databases
Soft Skills
problem-solvingcross-functional collaborationability to work in ambiguous environmentsbuilding scalable solutionscommunication