Strategic Account Manager, National Health Plans
PointClickCare
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $290,000 - $320,000 per year
About the role
- Identify creative ways to engage with our strategic accounts balancing a top-down/bottom-up strategy to fulfill ARR growth goals.
- Unlock upsell and expansion potential with existing book of business and align strategic goals.
- Augment account plans, uniform messaging, prospecting approach, and strategic direction for the current clients in our named book of business.
- Develop and maintain strong, long-lasting relationships with key clients in the health plan sector.
- Provide feedback to the product development team to ensure our offerings remain competitive and relevant.
- Conduct regular account reviews to assess performance and identify areas for improvement.
- Understand each client's unique needs and objectives and align our solutions to meet them.
- Work closely with Customer Success to ensure overall account satisfaction and become an escalation point for addressing any concerns.
- Demonstrate comprehensive knowledge of relevant healthcare trends, priorities, challenges, and opportunities and how PointClickCare solutions align and support.
- Monitor the competitive landscape and market trends in healthcare data and technology.
- Analyze data and reports to provide insights and recommendations to clients.
- Ensure deliverables arrive on time and fulfill customer requirements, creating an exceptional customer experience.
Requirements
- 7+ years’ experience at a healthcare SaaS company, with a record of exceptional performance, demonstrating YOY sales growth, and consistent quota attainment.
- Ability to identify and build relationships with C-suite executives.
- Experience introducing a new healthcare SaaS product to providers.
- Experience working with Salesforce, Gainsight, LinkedIn, and other sales related tool.
- 50%+ Travel
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales growthquota attainmentdata analysisaccount managementupsellingcustomer experience
Soft Skills
relationship buildingcommunicationstrategic thinkingproblem solvingcollaboration