Plan a new product introduction strategy in partnership with Product Leadership that maximizes the customer value and business outcomes of new and enhanced solutions
Customer engagement throughout the new product introduction process to gather actionable feedback, ensuring product launches are aligned with customer needs and driving continuous improvement.
Partner with Sales and Business Development teams to identify and pursue new market opportunities, supporting go-to-market strategies and driving adoption and revenue growth for new software solutions.
Work with a cross functional team of Product Marketing, Sales, Sales Operations, Professional Services and Customer Support professionals to create a set of Launch goals
Create and Manage a plan designed to achieve the launch goals and successfully execute the new product introduction strategy with the cross functional team
Lead team in monitoring and measuring Launch results against goals post Commercial Availability. Ensure actions are planned and executed to adjust plans as needed based on those results
Deliver transparent and immediate analysis and feedback on risks, issues, team and project performance and adjust the plan accordingly
Prioritize projects and resources, balance business needs with technical constraints, and drive successful organizational readiness in support of the new product
Lead continuous and measurable improvement in New Product Introduction processes to accelerate customer time-to-value and business time-to-revenue
Provide coaching, mentoring and support to team members and peers
25% travel to Customer Onsite

Requirements

Experience in program management, product management, management consulting, corporate strategy, business operations or strategic planning in a SaaS Company
Possesses extensive knowledge of product development processes, the software development lifecycle, release management or customer journey, and lead to cash processes and systems
Robust business acumen and ability to partner with senior business leaders to drive initiatives
Experience driving data-driven process improvement
Ability to build, direct and influence project teams
Exceptional presentation, oral, and written communication skills
Strong critical thinking and decision-making skills
Ability to manage conflict and drive decisions
Degree in Business Management, Software Engineering, or equivalent experience (Nice to Haves)
PMP or equivalent (Nice to Haves)
Experience with Enterprise technology products (Nice to Haves)
Software project management or software experience using agile (Nice to Haves)
Ability to dive deep into specifics to analyze the issues, and then pull back up to understand the broader strategic implications (Nice to Haves)
Ability to tie together multiple perspectives to arrive at and drive to decisions and execution (Nice to Haves)
Ability to navigate rapidly evolving cultural and technical environments (Nice to Haves)
Ability to problem solve and facilitate team decision-making (Nice to Haves)
Experience working with AI‑powered or AI‑enabled software products (Nice to Haves)
Partner with engineering, data, and platform teams to deliver responsible AI-enabled features (Nice to Haves)
Ensure AI features are transparent, explainable, and aligned with healthcare and organizational standards (Nice to Haves)

Benefits

Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

program managementproduct managementdata-driven process improvementsoftware development lifecyclerelease managementcustomer journeylead to cash processesagileenterprise technology productsAI-enabled software products

Soft skills

business acumenpresentation skillsoral communicationwritten communicationcritical thinkingdecision-makingconflict managementcoachingmentoringteam decision-making

Certifications

PMP