Senior Customer Success Operations
Jump - Advisor AI
SaltStack
Senior UX Designer
PointClickCare
contract
Posted on:
Origin: • 🇺🇸 United States • Utah
Visit company websiteSalary
💰 $45 - $70 per hour
Job Level
Senior
Tech Stack
CloudSaltStack
About the role
- Conducting user research and testing
- Creating mockups to articulate functionality and design
- Refining user personas and mapping journeys
- Championing best practices in user experience design
- Collaborate with Product Management to iterate on strategic execution
- Collaborate with Engineers and QA to ensure accurate implementation
- Reporting to Manager, UX and working cross-functionally with Product and Engineering teams
- Building relationships with users, representatives, customer success and other groups to improve platform usability
- Improve the usability of PointClickCare's platform to enable care professionals to make better informed decisions for their patients
Requirements
- Expert level of professional UX design experience
- Strong eye for visual design
- Experience with AI prototyping tools
- Flawless attention to detail
- Experience procuring qualitative and quantitative data
- Experience working in an agile environment
- Expertise with established and emerging design practices
- Ability to manage competing priorities
- Passion for helping others and fostering relationships throughout the org
- Creative and analytical mindsets
- Working knowledge of HTML and CSS (helpful for discussing specs with engineers)
- Expertise in design and prototyping tools such as Figma, Adobe, Protopie, etc
- Experience in usability testing and analytics platforms
- Must have portfolio attached for eligibility*
