Bilingual

• Perform telephonic member outreach and/or face-to-face encounter utilizing key motivational interviewing skills to facilitate program enrollment.
• Perform departmental assessments and evaluate member holistically to identify needs, health goals, and barriers to wellness.
• Develop a member-specific plan of care, implement member-specific care manager interventions, and revise the plan of care as needed.
• Complete documentation in applicable platform according to departmental policy and regulatory standards.
• Provide targeted health education, proactive strategies for condition management, and communication with key providers and vendors actively involved in the member’s care.
• Collaborate with member/caregiver and the facility care team to coordinate a safe transition to the next level of care.
• Collaborate with the interdisciplinary care team to improve member outcomes.
• Maintain professional growth and development through self-directed learning activities.

RN Care Manager – Senior Care Options, Bilingual Preferred (Vietnamese)

Bilingual Pediatric Registered Nurse

Bilingual Medical Scheduler

Bilingual Screener – Spanish, English

Care Management Coordinator, Bilingual Mandarin, Cantonese, Korean, Spanish

Bilingual Optimization Health Coach – English/Spanish