Point Loma Nazarene University School of Education

Student Financial Counselor

Point Loma Nazarene University School of Education

full-time

Posted on:

Location Type: Hybrid

Location: San Diego • California • United States

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Salary

💰 $24 - $27 per hour

Job Level

Entry Level

About the role

  • Providing personalized financial counseling to prospective, current, and returning students, ensuring alignment with their academic and funding plans.
  • Acting as the primary point of contact for financial aid, guiding students through applications, verifications, and resolving account discrepancies.
  • Managing and analyzing student accounts, including payments, holds, refunds, and collections, while maintaining compliance with federal and institutional policies.
  • Collaborating with departments such as Enrollment, Admissions, and Student Success to ensure a seamless student experience.
  • Hosting workshops and orientations to educate students on financial literacy, aid programs, and institutional policies.

Requirements

  • A Bachelor’s degree and 2+ years of office and customer service experience, preferably in education.
  • Strong working knowledge of Title IV Federal Student Aid programs and financial aid regulations.
  • Exceptional communication and problem-solving skills, with a proven ability to manage sensitive situations tactfully.
  • Proficiency in systems like PowerFAIDS, Workday, or similar student information systems.
  • Detail-oriented, self-motivated, and able to effectively manage multiple priorities with tight deadlines.
Benefits
  • health, dental, tuition benefits for employees and dependents
  • competitive retirement matching
  • vacation and sick time
  • 15 paid holidays per year
  • opportunities to engage with our community including staff chapel and a robust wellness program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial counselingstudent account managementfinancial aid application processingcompliance managementfinancial literacy education
Soft Skills
communicationproblem-solvingtactfulnessdetail-orientedself-motivatedtime management
Certifications
Bachelor’s degree