Poetic

Operations

• Master backend architecture with a focus on payment system management.
• Perform continuous 'Tri-Point Reconciliation' across the portfolio.
• Act as technical partner for Marketing Specialists.
• Oversee data flow within NetSuite for accurate billing of MRR.
• Provide rigorous data oversight of customer records and project setups.
• Monitor project-based billings to ensure milestone accuracy.

Operations Analyst

Graphics Designer

• Lead design work from concept through execution across branding, collateral, and digital applications
• Translate creative briefs and strategic direction into thoughtful, on-brand visual systems
• Develop stylescapes, moodboards, and brand explorations that clearly communicate creative direction
• Execute logo design, brand identity systems, and supporting collateral with a high level of craft
• Collaborate with internal teams to ensure alignment across brand, marketing, and web experiences
• Present work internally and to clients, articulating design decisions with clarity and confidence
• Apply feedback thoughtfully while maintaining the integrity of the creative direction
• Support quality control across deliverables to ensure consistency and adherence to brand standards
• Contribute to the evolution of Poetic’s creative output through new ideas, references, and design exploration
• Mentor and support junior designers, providing guidance and feedback to elevate team output

Operations Analyst

Senior Graphic Designer