PNC

Head of External Business Communications

PNC

full-time

Posted on:

Location Type: Office

Location: Pittsburgh • Illinois • New York • United States

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Salary

💰 $100,000 - $254,150 per year

Job Level

Lead

About the role

  • Establishes the strategic direction of the team.
  • Responsible for the team's development and execution of all communications strategies to advance business priorities.
  • Establishes and leads overall communication strategies; oversees the planning, research, and development of content for complex communication initiatives.
  • Develops and implements measurement approach to determine the impact of communications plans and strategies.
  • Leads in the resolution of issues.
  • Develops and maintains client relationships with executives and all levels of management, providing counsel on all aspects of communications.
  • Engages other parts of the organization to ensure strategic alignment, clarity, and accuracy of message.
  • Directs, leads, and holds the team accountable for business analytics, reporting, and accountability framework to drive results and achieve successful integration of marketing and business strategies in support of business programs/initiatives.
  • Responsible for performance management, continuous coaching and development of employees to ensure that they can achieve business results and adapt to evolving business strategies and financial industry changes.

Requirements

  • Higher level education such as a Masters degree, PhD, or certifications is desirable.
  • Industry-relevant experience is typically 8+ years.
  • At least 5 years of prior management experience is typically required.
  • Proven leadership experience with a moderate to large scope of responsibility is required.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Preferred Skills: Branding, Change Management, Creative Process, Design Thinking, Digital Marketing, Media Relations, Prioritization, Strategic Communication Planning, Strategic Planning.
Benefits
  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives.
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
brandingchange managementcreative processdesign thinkingdigital marketingmedia relationsstrategic communication planningstrategic planning
Soft Skills
leadershipperformance managementcoachingclient relationship managementcommunicationteam accountabilityissue resolutionstrategic alignment
Certifications
Masters degreePhDjob specific certification