Detection & Investigation Staff Manager
PNC
full-time
Posted on:
Location Type: Hybrid
Location: Greeley • Colorado • United States
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Salary
💰 $55,000 - $125,925 per year
Job Level
About the role
- Manages a team of detection/investigative staff
- Oversees coordination of the procedures and operations for addressing fraudulent and suspicious bank activity and branch operational deficiencies
- Manages and coordinates the day-to-day functions of the staff's procedural and operational risk, AML and fraud/loss processes
- Provides education, coaching and consultation for risk, fraud/loss/operational policies, procedures, initiatives and programs for business segments
- Directs staff responsible for recognizing risk, AML, fraud/loss and potential operational activities
- Implements standards and practices for operational risk controls
- Monitors operational processes to ensure adherence to policies and procedures
- Coordinates with internal and external stakeholders, such as local, state and federal authorities, agencies and other financial institutions, on matters relating to fraudulent/suspicious activities
- Monitors the implementation of policies and procedures to improve operational functions and prevent fraudulent activities and to recover any incurred loss
Requirements
- 3+ years of industry-relevant experience
- 2 years of previous managerial experience, in lieu of a degree a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- Analytical Thinking
- Customer Solutions
- Decision Making
- Operational Risks
- Problem Resolution
- Researching
- Risk Mitigation Strategies
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AMLfraud detectionoperational risk managementrisk assessmentpolicy implementationprocedural coordinationloss preventioninvestigative procedurescompliance standardsdata analysis
Soft Skills
analytical thinkingdecision makingproblem resolutioncustomer solutionscoachingconsultationteam managementcommunicationstakeholder coordinationeducation