Participates in analyzing business requirements and production specifications for changes made to technology applications
Formulates and defines the system scope and objectives, based on user needs and business processes
Directs business process improvement projects for internal business groups, aiming to improve business results
Identifies and documents all system constraints, implications and consequences of various proposed system changes
Provides recommendations for addressing and resolving business issues, for a specific business group

Requirements

4 -7+ years as a Business Systems Analyst (or similar) in an agile software delivery environment
Proven ability to write clear user stories and acceptance criteria
Excellent facilitation and stakeholder engagement skills
SQL proficiency and Quality Assurance
Hands-on experience with agile ceremonies (planning, stand-ups, demos, retrospectives)
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLQuality Assuranceuser storiesacceptance criteriaagile methodologiesbusiness process improvementsystem analysisrequirements analysisdocumentationstakeholder engagement

Soft Skills

facilitationcommunicationproblem-solvingcollaborationanalytical thinkingorganizational skillsleadershipadaptabilitycritical thinkinginterpersonal skills