Provides technical proficiency, configures, and maintains the third-party Fiserv credit card processing system for PNC’s credit card products
Identifies change needs, helps to define requirements, develops and tests systemic solutions, and oversees implementation on the Fiserv (FDR) platform
Engages with various Tech Development Project teams for surrounding PNC applications and architecture
Executes some routine functions to ensure the card processing system operates effectively for internal partners and cardholder customers

Requirements

Some Business Analyst, Business Systems Analyst, or other process improvement and/or systems experience
Knowledge of Business Analyst discipline within both Operations and/or Agile Tech Development environment
Strongly prefer experience in Fiserv credit card processing system or other credit card experience
Some experience with pulling data and data analysis preferred but not required (i.e., SQL, SAS, Python, other)
Bachelor’s degree or equivalent experience

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLSASPythondata analysissystemic solutionsrequirements definitiontestingconfigurationmaintenanceAgile

Soft Skills

technical proficiencyprocess improvementcommunicationcollaborationproblem-solving