PNC

Quality Assurance Manager

PNC

full-time

Posted on:

Location Type: Office

Location: Pittsburgh • Ohio • Pennsylvania • United States

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Salary

💰 $65,000 - $121,000 per year

About the role

  • Manages the development and implementation of plans for inspecting, testing, and evaluating software product functions and features
  • Oversee and develop product QA and test plans for each phase of the development cycle
  • Plans all resources and schedules for functional and performance QA work
  • Oversees the selection of the QA and testing tool-kit
  • Supports the overall QA strategy for the team
  • Tracks, reports-on, and works towards improvement of quality assurance metrics, tools, and processes
  • Oversees performance of individual team members and team as a whole
  • Identifies and addresses staff training and development needs
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
  • Live the Values - Role models our values with transparency and courage.
  • Enable Change - Takes action to drive change and innovation that will transform our business.
  • Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
  • Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Requirements

  • Manage a team of Quality engineers
  • Ensure alignment to PNC testing policies and procedures
  • Maximize the overall value of our testing by improving quality and velocity
  • Analytical Thinking
  • Controls Testing
  • Corporate Governance
  • Leadership
  • QA Methodologies
  • Quality Assurance (QA)
  • Quality Assurance Testing
  • Quality Support
  • Software Testing
  • Test Case Development
  • Test Planning
  • Usability Testing
  • 5+ years of industry-relevant experience
  • At least 3 years of prior management experience
  • A bachelor's degree or a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Benefits
  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year
  • between 15 to 25 vacation days each year, depending on career level
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Quality Assurance (QA)Quality Assurance TestingSoftware TestingTest Case DevelopmentTest PlanningUsability TestingQA MethodologiesControls TestingAnalytical ThinkingCorporate Governance
Soft Skills
LeadershipCustomer FocusedManaging RiskInclude IntentionallyLive the ValuesEnable ChangeAchieve ResultsDevelop the Best
Certifications
Bachelor's degreeJob specific certification(s)