Sales and Service Representative

PNC

full-time

Posted on: 2/3/2026

Location Type: Hybrid

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💰 $28,000 - $64,350 per year

About the role

Handle customer inquiries such as filing disputes, assisting with online banking questions
Present products and services that grow customer relationships
Work from a dedicated, confidential workspace
Provide customer service and sales support activities and initiatives
Transitions service conversations to present sales opportunities
Delivers CARES model to customers and service partners
Receives, investigates, and responds to customer service and sales inquiries
Recommends appropriate solutions and resolves customer service inquiries and issues
Demonstrates commitment to quality and maintains customer satisfaction
Documents customer interactions and thoroughly completes service requests

1+ years of related experience
High school diploma or GED or equivalent experience
Home Lending Designated Lender Certification - PNC Financial Services Group, Inc

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer servicesales supportproblem solvingcommunicationquality commitmentcustomer satisfactionrelationship building

Certifications

Home Lending Designated Lender Certification