PNC

Relationship Manager II – Business Banking

PNC

full-time

Posted on:

Location Type: Office

Location: Sugar Land • Texas • United States

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About the role

  • Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals
  • Typically works with clients with moderate levels of risk and complexity of needs
  • Generally works with a moderate degree of supervision
  • Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet
  • Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services
  • Manages risk/return and drives quality for new and/or existing clients
  • Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
  • Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being
  • Focuses on increasing client engagement and loyalty
  • Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
  • Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services
  • Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
  • As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

Requirements

  • 5+ years of industry-relevant experience
  • Preferred Skills: Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
  • Competencies: Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, Tech Savvy
  • Bachelor's degree or equivalent experience (including military service) is required for this position, specific certifications are often required
Benefits
  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Financial AnalysisCreditCredit ProductsSales ToolsRisk ManagementSales OpportunitiesDecision MakingCustomer EngagementClient Relationship BuildingNegotiation
Soft skills
Client Relationship ManagementCustomer Experience ManagementEffective CommunicationsBusiness AcumenCritical ThinkingProspectingSellingTech SavvyClient EngagementRelationship Management
Certifications
Bachelor's degreeIndustry-relevant certifications