PNC

Relationship Manager II – Small Business Banking

PNC

full-time

Posted on:

Location Type: Office

Location: Fort Worth • Texas • United States

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About the role

  • Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
  • Typically works with clients with moderate levels of risk and complexity of needs.
  • Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet.
  • Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
  • Manages risk/return and drives quality for new and/or existing clients.
  • Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
  • Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
  • Focuses on increasing client engagement and loyalty.
  • Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
  • Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
  • Demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

Requirements

  • 5+ years of industry-relevant experience
  • Book Of Business
  • Client Relationship Building
  • Credit
  • Credit Products
  • Customer Engagement
  • Decision Making
  • Financial Analysis
  • Identifying Sales Opportunities
  • Business Acumen
  • Client Relationship Management
  • Customer Experience Management
  • Decision Making and Critical Thinking
  • Effective Communications
  • Prospecting
  • Selling
  • Tech Savvy
  • Bachelor's degree or comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Benefits
  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level and years of service.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Financial AnalysisCreditCredit ProductsSalesCustomer EngagementIdentifying Sales OpportunitiesBusiness AcumenClient Relationship ManagementCustomer Experience ManagementDecision Making
Soft skills
Client Relationship BuildingEffective CommunicationsDecision Making and Critical ThinkingProspectingTech Savvy
Certifications
Bachelor's degreeJob specific certification(s)