PNC

Relationship Manager II – Small Business Banking

PNC

full-time

Posted on:

Location Type: Office

Location: Fort Worth • Texas • United States

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About the role

  • Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
  • Typically works with clients with moderate levels of risk and complexity of needs.
  • Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet.
  • Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
  • Manages risk/return and drives quality for new and/or existing clients.
  • Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
  • Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
  • Focuses on increasing client engagement and loyalty.
  • Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
  • Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
  • Demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

Requirements

  • 5+ years of industry-relevant experience
  • Book Of Business
  • Client Relationship Building
  • Credit
  • Credit Products
  • Customer Engagement
  • Decision Making
  • Financial Analysis
  • Identifying Sales Opportunities
  • Business Acumen
  • Client Relationship Management
  • Customer Experience Management
  • Decision Making and Critical Thinking
  • Effective Communications
  • Prospecting
  • Selling
  • Tech Savvy
  • Bachelor's degree or comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Benefits
  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level and years of service.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Financial AnalysisCreditCredit ProductsSalesCustomer EngagementIdentifying Sales OpportunitiesBusiness AcumenClient Relationship ManagementCustomer Experience ManagementDecision Making
Soft Skills
Client Relationship BuildingEffective CommunicationsDecision Making and Critical ThinkingProspectingTech Savvy
Certifications
Bachelor's degreeJob specific certification(s)