Pmweb

Content Marketing Manager

• If you are looking to learn about a variety of content formats and work in a multidisciplinary environment, this role is for you.
• We are looking for a curious, creative, organized, responsible, and proactive person who values knowledge sharing and is open to daily learning and a very dynamic work environment.
• You will be part of our Creation & Content team and will be responsible for producing content for digital assets for clients across various industries. Our team currently has a strong collaborative spirit, and we are seeking someone who can contribute to that exchange, as well as engage and communicate with requesting departments to build partnerships that help solve each client’s challenges.

Content Intern

Analyst

• Create layouts for clients' digital communication materials that align with their strategies and positioning;
• Create marketing emails;
• Develop visual identities and strategies for digital campaigns, as well as banners and social media posts;
• Create low- to medium-complexity animations, and use AI for certain types of deliverables;
• Facilitate communication between requesting departments and the Creative team.

Junior Creative Analyst

Data Analyst

• Atuará em projetos com processos automatizados em que o foco é a entrega da informação relevante no momento certo
• Participará da definição de processos e sistemas
• Levantamento de requisitos atuando na análise e desenvolvimento de forma independente ou em conjunto com o time
• Realizar implantação e manutenção de ETL, construindo entregáveis com foco no negócio/solução e com qualidade e alta performance técnica
• Atuará com plataformas de marketing e Customer Data Platforms

Analista de Dados, Pleno

Customer Support

• Daily customer contact, participating in team meetings and client meetings alongside the Customer Success Analyst.
• Assist in updating indicators such as Platform Adoption level, Lifecycle, and Customer Perception.
• Support the preparation and presentation of weekly and/or monthly reports.
• Assist in developing consumption management status reports.
• Participate in special projects assigned by management.
• Update the daily time-tracking report on the intranet.
• Open and close support tickets.
• Provide support to operational teams.
• Assist the Customer Success Analyst with daily monitoring of the metrics for the clients in their portfolio.

Customer Success Intern

Business Intelligence Analyst

• Translate complex datasets into interactive, intuitive, and visually clear dashboards and reports.
• Responsible for the full lifecycle of dashboard creation, from requirements gathering to development and maintenance.
• Ensure clients have the tools needed to explore their data and independently extract valuable insights.
• Focus on specialization in data visualization.

Junior Business Intelligence Analyst

Customer Success Manager

• Opportunity Identification: Detect new needs and expand the clients' service portfolio.
• Proactive Communication: Maintain daily contact with clients, participating in meetings and interacting via e-mail and WhatsApp.
• Strategic Relationship Management: Build close relationships with clients, understand their needs and deliver exceptional service.
• Platform Adoption: Increase usage of Pmweb platforms and products, driving engagement and customer satisfaction.
• Workshop Facilitation: Deliver and design workshops to train clients on effective use of available tools.
• Project Management: Participate in special projects assigned by management and collaborate with operational teams.
• Metric Monitoring: Monitor client metrics daily to ensure strategies are optimized.
• Impactful Reporting: Develop and present weekly and monthly reports with insights on performance and service consumption.
• CRM Strategy Development and Execution: Focus on optimizing segmentation and campaign personalization using methodologies such as RFV and LTV.
• Control Group Implementation: Measure the effectiveness of marketing campaigns to ensure efficient resource allocation.
• LTV Analysis: Identify high-value clients and propose actions to maximize return from customer relationships.
• Multichannel Campaign Development: Create campaigns aligned with client needs and behaviors using segmentation data.
• CRM KPI Monitoring: Analyze retention, churn and engagement rates, recommending continuous improvements.
• Cross-functional Collaboration: Work with marketing, data and BI teams to ensure CRM strategies align with business objectives.
• Detailed Performance Reporting: Provide insights into customer behavior and campaign effectiveness.

CRM Analyst, Mid-level

• Collect, process and operationalize millions of data points from physical stores and e-commerce
• Deliver relevant information at the right time using technology designed for large-scale data volumes
• Participate in defining processes and systems and in requirements gathering
• Perform analysis and development independently or in collaboration with the team
• Implement and maintain ETL processes, producing business-/solution-focused deliverables with quality and high technical performance
• Work with marketing platforms and Customer Data Platforms (CDPs)

Data Analyst – Mid-level

Data Engineer

• Develop ETL/ELT pipelines using Python and managed cloud services
• Orchestrate data ingestion from multiple sources into a Data Lake/Warehouse
• Provision and manage resources on AWS and GCP using Terraform
• Monitor and optimize query performance
• Implement automated data quality checks
• Ensure pipeline observability

Senior Data Engineer

• Transform complex datasets into interactive, intuitive, and visually clear dashboards and reports.
• Develop, maintain, and optimize interactive dashboards using BI tools (such as Power BI, Looker Studio, Tableau, etc.).
• Gather and document business requirements from clients and internal stakeholders.
• Use SQL to extract, process, and model data.
• Ensure data accuracy, performance, and consistency.
• Ensure visual quality and a strong user experience (UX) in dashboards.

• Work on exploring large volumes of data to identify behavior patterns (Churn, LTV, Propensity).
• Develop and maintain advanced segmentation logic using SQL and Python, generating audiences for Salesforce Data Cloud.
• Translate complex business questions into quantitative analytical solutions (e.g., "Who are the customers at highest risk of leaving?").
• Support the validation and monitoring of segmentation models in production, ensuring the generated intelligence remains aligned.
• Document calculation methodologies and applied business rules.

Mid-level Data Analyst, Advanced Analytics, CRM

Machine Learning Engineer

• Develop ETL/ELT workflows using Python and managed cloud services
• Orchestrate ingestion of data from multiple sources into Data Lake/Data Warehouse
• Implement CI/CD pipelines for Machine Learning
• Automate model retraining and deployments using native cloud tools
• Provision and manage resources on AWS and GCP using Terraform
• Monitor and optimize query and processing performance
• Implement automated data quality checks
• Ensure observability of pipelines

Senior Data Engineer – MLOps, Architecture

Backend Engineer

• Development and implementation of new features in our CRM.
• Integration with various APIs.
• Handling large volumes of data and requests.
• Marketing automation.
• Working in a high-availability, scalable environment.

Mid-Level Back-End Developer, Node.js

DevOps Engineer

• Implantar e administrar recursos na nuvem como servidores, redes, firewalls, bancos de dados e balanceadores de carga
• Desenvolver e implementar arquiteturas com foco na segurança, estabilidade, escalabilidade e confiabilidade
• Apoiar as equipes de desenvolvimento e de segurança com a definição da infraestrutura
• Monitorar os ambientes e prestar suporte operacional
• Participar do on-call rotation (plantões 18x7)
• Manter a documentação da equipe atualizada
• Automatizar as atividades de infraestrutura e suporte
• Programar infraestrutura como serviço mantendo o código protegido, atualizado e documentado
• Atuar em conjunto com os desenvolvedores durante o ciclo de deploy de aplicações e em salas de crise
• Fornecer feedback, insights de métricas e análise de dados para as equipes de desenvolvimento
• Automatizar pipelines de integração contínua (CI) e entrega contínua (CD)
• Gerar relatórios de métricas de desempenho, disponibilidade e confiabilidade dos serviços.

SRE – Analista DevOps Pleno

• Acompanhar cronograma de fechamento financeiro da empresa
• Controlar e analisar lançamentos por centros de custos, apoiando a área de orçamento
• Identificar oportunidades financeiras, propondo revisões de controle
• Consolidar informações de fechamento mensal/trimestral/anual para reporte gerencial e apresentações executivas
• Criar e evoluir indicadores financeiros e operacionais
• Apoiar na construção de dashboards e visões automatizadas em parceria com times internos visando eficiência operacional
• Garantir integridade e consistência das informações financeiras
• Apoiar iniciativas de melhoria contínua e automação dos processos de FP&A
• Revisão de documentação para evidências de auditorias
• Revisão das demandas de fechamento do mês
• Acompanhamento e direcionamento sobre lançamentos na contabilidade

Analista de Controladoria Pl

Support Engineer

• Provide outstanding support to our hotel clients
• Analyze, diagnose, and resolve customer requests
• Identify, document, and escalate bugs or technical issues
• Work on resolving integration issues with partner systems
• Conduct onboarding and training for new clients
• Maintain and improve our knowledge base and support materials
• Actively contribute to the continuous improvement of our products and processes