pmOne Group

Junior IT Consultant – Managed Services

pmOne Group

full-time

Posted on:

Location Type: Hybrid

Location: Wien • Austria

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Job Level

Junior

Tech Stack

SQL

About the role

  • Assist with receiving, analyzing and handling incident, service and change requests in a Managed Services environment
  • Communicate with customers, colleagues and partners as part of day-to-day operations
  • Contribute to monitoring and optimizing our customers' environments
  • Maintain monitoring systems and handlers
  • Perform and document regular maintenance tasks in server environments according to instructions
  • Support the planning and execution of installations and deployments
  • Help create and maintain technical operational documentation
  • Support IT projects for our clients in the areas of infrastructure and data management

Requirements

  • Basic understanding of operating IT systems and server environments, as well as on-premises and hybrid IT infrastructures
  • Completed technical training (e.g., IT specialist), degree, or comparable initial professional experience in the server/infrastructure area
  • Interest in monitoring, maintenance and stabilization of IT systems
  • Basic knowledge of working with databases (e.g., SQL-based)
  • Interest in business intelligence, reporting, or data warehouse topics
  • Basic technical understanding of scripting or automation concepts
  • Understanding of operational and security requirements
  • Service-oriented, meticulous and able to work independently; a team player who is open to new topics, technologies and change
  • Very good German (C-level) and good English skills
Benefits
  • Your onboarding is provided through our pmOne Academy with an individual learning path and support from an L&D coach – complemented by a wide range of further training opportunities.
  • Enjoy a generous home office policy that you can combine with modern, centrally located offices on-site.
  • You have the option to work remotely from other European countries for several weeks per year – also combinable with vacation.
  • We support your health with offers for your physical and mental well-being, e.g., free access to psychological counseling/coaching and generous subsidies for your sporting activities.
  • We stand for an appreciative corporate culture with flat hierarchies and lived diversity.
  • We find solutions for personal needs and, by agreement, you can, for example, take time off in lieu or unpaid special leave.
  • We offer fair and transparent compensation in accordance with the IT collective agreement. (Depending on qualifications, we pay above the collective rate)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
incident managementservice request handlingchange request handlingserver maintenancemonitoring systemsdatabase managementSQLscriptingautomation conceptsdata management
Soft Skills
communicationteam playermeticulousindependent workservice-orientedadaptabilityinterest in new technologiescollaborationproblem-solvingattention to detail
Certifications
IT specialisttechnical training