PLOS

Manager

• Monitoring journal performance vs metrics and ensuring that timely actions are taken to address any issues, escalating to the Publisher and/or relevant team as necessary.
• Oversee the performance of the Editorial Board Members, ensuring editors are performing in accordance with defined standards, and that their workloads are appropriate and manageable, recruiting additional members when needed.
• Set and manage the budget for the journal, with support from the Publisher, including submissions, publications, revenue, waiver spend, stipends and sponsorship.
• Plan and implement journal development strategies, taking into account individual journal performance and development needs, as well as the overall PLOS strategy
• Contribute to the development of PLOS’ publishing strategy, positioning the journals to make them the first choice for authors and readers and appealing for institutions, librarians and funders, ensuring that each journal has a competitive value proposition which differentiates them within our portfolio and from competitors
• Foster strong rapport with external editorial board members and key stakeholders, with a particular emphasis on cultivating an excellent working relationship with Editors-in-Chief while holding regular meetings to ensure alignment and maintain engagement.
• Proactively identify strong editorial board candidates and Editor-in-Chiefs as needed, recommend top prospects for appointment or advancement, and analyze subject-area gaps to establish targeted recruitment goals for the journals.
• Build journal content by identifying and contacting senior researchers to encourage submissions, working with Editorial Board Members to identify and commission appropriate reviews, commentaries, editorially-led thematic series and collections, and liaise with the appropriate in-house teams to take these forward
• Provide business and market intelligence to guide growth and decision-making, using data modeling practices to analyze your findings and create suggestions for strategic and operational improvements and changes
• Work in close partnership with Editorial, Publishing Operations, Editorial Board Services, and Marcomms to ensure the journals contribute to the achievement of PLOS’ strategic goals and keep PLOS at the forefront of open science publishing
• Work with the Open Research team to support the development of Open Science practices within the journals’ communities through uptake of existing OS features and development of new ones
• Maintain in-depth industry knowledge, awareness of market trends, innovations and awareness of evolving community and customer (author) needs
• Actively represent and promote PLOS as a thought leader across the scientific, scholarly communication, and higher education sectors through attendance and speaking at key meetings and events, and through activities with like-minded organizations.

Journal Development Manager

Email Marketing Manager

• Own the end-to-end execution of email campaigns, including planning, audience segment preparation, dynamic content creation, setup, testing, deployment, and optimization.
• Develop and deliver engaging and on-brand communications that apply best practices in email UX, accessibility, and deliverability.
• Ensure timely delivery of all campaigns in a fast-paced, multi-project environment.
• Lead systematic A/B testing across subject lines, creative, CTAs, timing, and content structure.
• Partner closely with the in-house content teams and the external design teams to evolve the creative direction of email communications.
• Use channel insights to develop a deep understanding of audience needs, behaviors, and complex lifecycle stages.
• Build and refine segmentation strategies to support targeted, multi-faceted messaging.
• Identify and implement opportunities for enhanced personalization to increase relevance and engagement.
• Support the development of long-term contact strategies that nurture, convert, and retain complex audiences.
• Monitor email channel performance and apply learnings to improve future campaigns.
• Partner with the Reporting, Insights & Analysis Manager to interpret results and translate insights into actionable improvements.
• Share campaign-level channel insights with stakeholders, highlighting wins, opportunities, and trends.

Product Manager

• Own and align the long-term product strategy with PLOS’s organisational goals, ensuring that product decisions drive measurable strategic, financial, and mission-aligned outcomes.
• Lead the transformation of Product Management at PLOS by evolving our ways of working, tools, and culture to strengthen strategic alignment, speed, and impact.
• Partner closely with senior leaders and subject matter experts across Engineering, UX & Design, Publishing, Editorial, Finance, Marketing, and Operations.
• Partnering with leaders across the organisation to align on and communicate the strategic direction, performance, and impact of PLOS’s digital services.
• Establish and oversee a coherent and prioritised roadmap for the development of our digital services.
• Champion innovation across PLOS’s digital ecosystem, identifying emerging trends, market opportunities, and partnerships that can advance Open Science.
• Ensure that compliance frameworks, information governance, accessibility standards, and ethical principles are embedded across the product lifecycle.
• Build and scale a high-performing Product Management organisation. Recruit, develop, and mentor senior product managers.
• Represent PLOS externally as a thought leader in the use of digital technology in scholarly communication and Open Science.
• Ensure that resources are allocated to initiatives with the highest strategic and user impact.

Director, Product Management

People Operations

• Act as trusted advisor to business leaders on talent strategy, organizational design, and people matters.
• Provide input on critical decisions affecting workforce planning and organizational effectiveness.
• Translating our global business priorities and objectives into localised people strategies and plans that account for any regional or departmental differences.
• Maintaining expert-level knowledge of employment law, labour regulations, and compliance requirements across the jurisdictions we operate in.
• Ensuring policies and procedures comply with local labour laws in each country of operation, staying updated.
• Providing employment law guidance to managers and employees.
• Implementing company-wide performance management processes, compensation reviews, and talent assessments.
• Coach managers through complex employee relations matters, manage investigations, and provide guidance on challenging interpersonal workplace situations.
• Working to improve work relationships, build morale, and drive retention and productivity improvements.
• Managing talent, including leadership development, and succession planning for assigned business groups and regions.
• Working closely with hiring managers to understand current and future resourcing needs, develop workforce plans aligned with business strategy, and ensure talent acquisition is coordinated across multiple countries.
• Analyzing workforce data and metrics to support data-driven planning decisions and identify gaps in organizational capability before they become critical issues.
• Providing guidance on business unit restructures, organisational redesign initiatives, and major change management initiatives.
• Working with senior leaders to structure teams effectively for scalability, agility, and performance while navigating different organisational cultures and regional business requirements.
• Play a critical role in maintaining organisational culture and engagement across geographically dispersed teams who work in a remote environment.
• Identify upskilling needs, develop leadership capability programs, and ensure talent readiness initiatives address workforce development and talent priorities.
• Build training and capability programs that align with training needs analysis.

Journal Development Manager

Email Marketing Manager

Director, Product Management

Global People Business Partner