Ploomes

Customer Success Manager

• Lead the experience of strategic customers at Ploomes.
• Build strong relationships with executive stakeholders.
• Ensure retention, prevent churn, and drive growth through upsells and expansion.
• Generate business insights and act as a consultative partner.
• Connect technology and processes to ensure tangible outcomes with the solution.

Customer Success Manager – Senior

Backend Engineer

• Work on the development and maintenance of robust, scalable integrations between the Ploomes CRM and external systems;
• Ensure the quality, security, and performance of these integrations;
• Contribute directly to delivering value to our customers.

Mid-level Back-End Developer, C#

Marketing

• Support the production and organization of content for the blog, landing pages, emails, and premium content/assets;
• Assist in executing and optimizing automation workflows and lead nurturing flows;
• Support lead management and basic performance analysis (conversion, engagement, etc.);
• Collaborate with the Communications, Performance, and Branding teams;
• Support research on topics, keywords, and B2B market references;
• Test new formats, approaches, and tools to improve results.

Marketing Intern

Account Executive

• Realizar apresentações da plataforma Ploomes (adaptadas ao cenário – segmento, dores, processos – de cada cliente).
• Elaborar, apresentar e enviar propostas comerciais.
• Realizar follow-ups das oportunidades em funil.
• Negociar condições comerciais para o fechamento de negócios.

Customer Success Manager – Senior

Mid-level Back-End Developer, C#

Marketing Intern

Account Executive – Closer