Plnar

Account Manager – Insurance and Restoration

Plnar

full-time

Posted on:

Location Type: Remote

Location: Florida • Illinois • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Manage a portfolio of insurance carrier and restoration company accounts
  • Serve as the primary strategic contact for adjusters, managers, executives, and operational leaders
  • Drive renewals and identify upsell and cross-sell opportunities within existing accounts
  • Proactively monitor account health, product usage, and adoption trends
  • Deliver Quarterly Business Reviews (QBRs) and strategic account planning sessions
  • Forecast revenue, manage pipelines, and track key account metrics
  • Collaborate cross-functionally with Product, Operations, and Leadership to ensure customer success
  • Advocate for customer needs internally while aligning solutions with business objectives
  • Travel as needed for conferences and customer meetings
  • Become a product expert on PLNAR’s expanding platform
  • Help customers understand how new features improve claims workflows
  • Guide customers through onboarding, training, and adoption

Requirements

  • 2+ years of experience in Account Management, Customer Success, or Sales
  • Capable of retaining and growing customer accounts
  • Comfortable selling into the insurance industry (property claims experience strongly preferred)
  • Demonstrated success managing both renewals and net-new revenue opportunities
  • Strong communication, and relationship skills
  • Self-starter with the ability to operate independently in a remote environment
  • Excellent organizational skills and ability to manage multiple accounts simultaneously
  • Proficiency with CRM tools and pipeline management
  • Strong curiosity and drive to learn and give feedback on new products
Benefits
  • Work at the forefront of AI-driven property claims technology
  • Engage with both insurance carriers and restoration leaders shaping the future of claims
  • Help bring innovative products to market and see their real-world impact
  • Join a fast-growing InsurTech company with significant growth potential
  • Remote-first culture with autonomy and accountability
  • Private Health Insurance
  • Unlimited PTO
  • Variable compensation available
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer successsalesrenewals managementrevenue forecastingpipeline managementproduct knowledgeclaims workflow improvementonboardingtraining
Soft Skills
communication skillsrelationship managementself-starterorganizational skillsindependent operationcuriosityfeedback provisioncross-functional collaborationstrategic planningcustomer advocacy