Plnar

Account Manager

• Manage a portfolio of insurance carrier and restoration company accounts
• Serve as the primary strategic contact for adjusters, managers, executives, and operational leaders
• Drive renewals and identify upsell and cross-sell opportunities within existing accounts
• Proactively monitor account health, product usage, and adoption trends
• Deliver Quarterly Business Reviews (QBRs) and strategic account planning sessions
• Forecast revenue, manage pipelines, and track key account metrics
• Collaborate cross-functionally with Product, Operations, and Leadership to ensure customer success
• Advocate for customer needs internally while aligning solutions with business objectives
• Travel as needed for conferences and customer meetings
• Become a product expert on PLNAR’s expanding platform
• Help customers understand how new features improve claims workflows
• Guide customers through onboarding, training, and adoption

Senior Account Manager – Insurance, Restoration