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Senior Account Manager – Insurance, Restoration
PlnarAccount Manager handling key relationships with insurance carriers and restoration companies. Managing account health, driving renewals, and identifying growth opportunities for PLNAR's platform.
Posted 7/10/2026full-timeRemote • Florida, Illinois, Massachusetts, Ohio, Texas, Wisconsin • 🇺🇸 United StatesSeniorWebsite
About the role
Key responsibilities & impact- Manage a portfolio of insurance carrier and restoration company accounts
- Serve as the primary strategic contact for adjusters, managers, executives, and operational leaders
- Drive renewals and identify upsell and cross-sell opportunities within existing accounts
- Proactively monitor account health, product usage, and adoption trends
- Deliver Quarterly Business Reviews (QBRs) and strategic account planning sessions
- Forecast revenue, manage pipelines, and track key account metrics
- Collaborate cross-functionally with Product, Operations, and Leadership to ensure customer success
- Advocate for customer needs internally while aligning solutions with business objectives
- Travel as needed for conferences and customer meetings
- Become a product expert on PLNAR’s expanding platform
- Help customers understand how new features improve claims workflows
- Guide customers through onboarding, training, and adoption
Requirements
What you’ll need- 4+ years of experience in Account Management, Customer Success, or Sales
- Capable of retaining and growing customer accounts
- Comfortable selling into the insurance industry (property claims experience strongly preferred)
- Demonstrated success managing both renewals and net-new revenue opportunities
- Strong communication, and relationship skills
- Self-starter with the ability to operate independently in a remote environment
- Excellent organizational skills and ability to manage multiple accounts simultaneously
- Proficiency with CRM tools and pipeline management
- Strong curiosity and drive to learn and give feedback on new products
Benefits
Comp & perks- Work at the forefront of AI-driven property claims technology
- Engage with both insurance carriers and restoration leaders shaping the future of claims
- Help bring innovative products to market and see their real-world impact
- Join a fast-growing InsurTech company with significant growth potential
- Remote-first culture with autonomy and accountability
- Private Health Insurance
- Unlimited PTO
- Variable compensation available
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Account ManagementCustomer SuccessRevenue ForecastingPipeline ManagementProduct Knowledge
Soft Skills
Strong Communication SkillsRelationship BuildingOrganizational SkillsSelf-StarterCuriosity and Drive to Learn