Plnar

Strategic Solutions Manager – Insurance Carrier, Restoration Markets

Plnar

full-time

Posted on:

Location Type: Remote

Location: Florida • Illinois • United States

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About the role

  • Partner with Strategic Customers
  • Manage and grow relationships with insurance carriers and restoration organizations
  • Serve as a trusted advisor to claims leaders, adjusters, operations teams, and executives
  • Help customers evaluate how PLNAR can improve claim workflows and operational efficiency
  • Drive Product Adoption & Expansion
  • Introduce customers to new PLNAR capabilities as they launch
  • Identify opportunities to expand usage across teams, departments, and workflows
  • Support renewal and expansion conversations
  • Deliver Consultative Solutions
  • Understand customer claims workflows and operational challenges
  • Demonstrate how PLNAR technology fits into the claims lifecycle
  • Provide strategic recommendations on how to deploy and scale PLNAR solutions
  • Become a PLNAR Product Expert
  • Develop deep understanding of PLNAR’s technology and roadmap
  • Translate technical capabilities into clear business value for customers
  • Stay current on industry trends in claims technology and property documentation
  • Monitor Customer Success
  • Track product adoption, usage trends, and customer outcomes
  • Deliver Quarterly Business Reviews (QBRs) and strategic planning sessions
  • Collaborate Internally
  • Work closely with Product, Engineering, and Leadership teams
  • Provide customer-driven insights that influence product development

Requirements

  • 3+ years experience in insurance, consulting, or technology roles supporting property claims
  • Experience working with insurance carriers, adjusters, or restoration companies
  • Ability to understand customer workflows and recommend solutions
  • Comfortable engaging both operational users and business owners
  • Interested in understanding how new technology works
  • Excited about working in an environment where new products launch frequently
  • Strong interpersonal skills and ability to build long-term trusted partnerships
  • Comfortable working in a fast-moving startup environment
  • Able to operate independently in a remote role
  • Experience with CRM systems and account planning tools
  • Strong interdisciplinary technical skills across SaaS products
  • Ability to travel 10-20%
Benefits
  • Work at the forefront of AI-driven property claims technology
  • Engage with both insurance carriers and restoration leaders shaping the future of claims
  • Help bring innovative products to market and see their real-world impact
  • Join a fast-growing InsurTech company with significant growth potential
  • Remote-first culture with autonomy and accountability
  • Private Health Insurance
  • Unlimited PTO
  • Variable compensation available
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims workflowsoperational efficiencyproduct adoptionconsultative solutionsstrategic recommendationsSaaS productsaccount planning
Soft Skills
interpersonal skillstrusted partnershipsindependent operationcustomer engagementcollaboration