Plexus Corp.

Customer Director – Global Account Director

Plexus Corp.

full-time

Posted on:

Location Type: Remote

Location: Wisconsin • United States

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Salary

💰 $171,300 - $256,900 per year

Job Level

Lead

About the role

  • Creates, manages, and executes the account strategy for a set of assigned customer(s)
  • Represents the voice of the customer to the customer team and the voice of Plexus to the external customer
  • Develop innovative and creative solutions that will help further differentiate the Plexus service offering with our customers
  • Successfully execute plans while engaging the broader Plexus organization while continually improving customer satisfaction and 'stickiness'
  • Ensure Plexus meets or exceeds the expectations of customers
  • Advocate for customer needs within Plexus and represent Plexus’ needs and interests to the customer
  • Translate the needs and interests into action that meets or exceeds customer satisfaction goals and creates mutual benefit for Plexus
  • Lead a cross-functional Plexus team that includes engineering, manufacturing, supply chain, costing, financial and legal experts to ensure we continue meeting or exceeding customer expectations and needs
  • Build and develop multi-level relationships, including executive level, with customers and internally

Requirements

  • Bachelor’s Degree with 12 or more years of related experience is preferred
  • Advanced written and verbal communication skills are required
  • Basic computer skills are required
  • Able to make sound, logical and reasonable decisions nearly autonomously
  • Masters solution selling approach
  • Has mastered the use of financial acumen to be able to influence customers and constituents
  • Basic understanding of electronics manufacturing is required
Benefits
  • medical, dental, and vision insurance
  • paid time off
  • retirement savings
  • opportunities for professional development
  • work-life balance and a variety of perks
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial acumensolution sellingelectronics manufacturing
Soft Skills
advanced communication skillsdecision makingcustomer advocacyrelationship buildingcross-functional leadershipcustomer satisfaction improvement
Certifications
Bachelor's Degree