Plenti

Product Manager

• provide faster, fairer loans by leveraging its smart technology
• deliver better customer experiences
• help the business thrive
• make a difference in their role

Senior Platform Product Manager

Account Manager

• Manage and grow a portfolio of renewable vendor partners, strengthening relationships and driving ongoing performance
• Take ownership of your account pipeline, ensuring consistent engagement and revenue growth across your portfolio
• Partner with the Business Development Manager to support and execute agreed account strategies
• Develop and implement initiatives to increase partner engagement, usage and long-term loyalty
• Promote Plenti’s renewable lending solutions across your existing account base
• Stay across competitor activity and broader market conditions within the renewables industry
• Act as a passionate ambassador for Plenti and our renewable lending offering

Relationship Manager

Customer Support

• Provide exceptional support to brokers and installers throughout the loan acquisition journey, including application, approval, and settlement stages
• Respond to inbound phone calls and email enquiries in a timely, professional and solution-focused manner
• Build strong, trusted relationships with referring partners by understanding their needs and proactively assisting with enquiries
• Troubleshoot issues by navigating internal systems and processes, escalating where needed to ensure timely outcomes
• Collaborate closely with internal teams including Sales, Credit and Settlements to deliver a seamless partner experience
• Maintain accurate records of all interactions, ensuring compliance with regulatory requirements and Plenti policies
• Continuously build your product and process knowledge to confidently handle a wide range of partner queries
• Contribute to a positive, collaborative team culture by sharing knowledge and supporting team initiatives
• Identify trends or recurring issues and suggest improvements to enhance the overall referrer experience

Senior Platform Product Manager

Relationship Manager

Referrer Support Specialist