Quality Engineer
CRAFTSMAN+
CypressGraphQL
Client Partner
Plein Air Agency
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Owner of the client relationship; act as the client’s internal advocate
- Lead client project meetings and own planning, coordination of workflow, creation, and execution of project plans for web and app projects
- Facilitate planning meetings and ongoing status meetings and share meeting outputs for team reference
- Own client QA process: review websites for accuracy, brand adherence, and quality standards; coordinate team and client approvals of creative deliverables
- Align with Product Delivery to improve operational processes for website production and account deadlines
- Ensure clear and defined UX and UI by delivering detailed briefs and participating in creative reviews
- Manage content inputs: add text, photos, videos; construct menu/navigation systems; integrate 3rd party data
- Manage the client feedback process and route requests appropriately
- Participate in weekly allocation and roadmap meetings and collaborate with Product Delivery on touchpoints
- Contribute to development of methodologies, standards, and best practices to streamline digital production
Requirements
- 3 or more years of experience in client-facing roles within tech
- Experience with web and mobile app technologies
- Bonus: experience with API integrations, particularly with OlO, Personica, Yext, or other menu management systems or loyalty programs
- Proficiency with Jira
- Strong writing skills
- Self-motivated and able to work in a small, fast-growing agency
- Ability to be assertive with opinionated teams and keep projects on track
Benefits
- Fully remote work 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
web technologiesmobile app technologiesAPI integrationsmenu management systemsloyalty programs
Soft skills
client relationship managementproject planningcoordinationquality assurancecommunicationassertivenessself-motivation
