
Senior Product Manager – San Francisco
Plaud
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $180,000 - $220,000 per year
Job Level
Tech Stack
About the role
- Own the end-to-end product definition for Plaud Team's Workspace model in use case details.
- Define and operationalize seat/user billing logic, entitlement rules, device lifecycle behaviors, audit logs, and admin-facing governance surfaces.
- Design frictionless consumer→team growth funnels: team creation, invite/request flows, workspace switching, personal→team content migration, and PLG entry points that convert existing users into founding admins.
- Set success metrics for PLG and Team Admin—activation, conversion, retention, admin-facing ROI dashboards—and drive the execution loop to improve them.
- Drive cross-functional execution across mobile/web/desktop, billing/user/device backend, AI, and GTM to ensure Team 1.0 ships with predictable logic, reliable infra, and extensibility for future mid-market readiness.
Requirements
- 4–7+ years PM experience in B2B SaaS, ideally on team admin, billing/identity, permissions, or workspace/tenant models.
- Exceptional UX sense for complex systems—able to turn messy concepts like identity, permissions, billing, device lifecycle, and workspace inheritance into intuitive mental models, clean surfaces, and consistent product experience.
- Hands-on experience building PLG funnels or self-serve onboarding for SMB SaaS—comfortable digging into data, simplifying flows, and driving activation/upgrade metrics.
- Proven ability to disambiguate SaaS business logic (user/member/device lifecycle, admin boundaries, content inheritance) and to unblock engineering/design. Comfort operating in a 0→1 product surface.
Benefits
- Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
- 401(k) plan for full time employees with company matching.
- Unlimited PTO, plus 13 paid holidays.
- 12 weeks of paid time off to spend time with your new family, regardless of gender.
- Minimum of 3x in office per week.
- New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
- Best office equipment. Annual offsites. Free office drinks and snacks.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementB2B SaaSbilling logicuser permissionsdevice lifecycle managementPLG funnelsdata analysisactivation metricsuser onboardingadmin dashboards
Soft skills
UX designcross-functional collaborationproblem-solvingcommunicationintuitive thinkingsimplificationexecutionadaptabilityleadershipstrategic thinking