Platform24

Controller

• Owning the billing cycle end-to-end, ensuring that invoicing and revenue recognition are accurate, timely, and aligned with our commercial agreements.
• Owning the accounts payable process, ensuring that supplier invoices are reviewed, approved, and paid on time, and that the AP ledger is kept clean and reconciled.
• Quality-assuring the deliveries from our external accounting partner, including monthly, quarterly, and annual closings. You will challenge, review, and validate the work so that our numbers can be trusted.
• Consolidating financial results across our group entities and handling internal eliminations.
• Managing group-wide tax matters and filings, including Transfer Pricing documentation and Corporate Income Tax.
• Taking ownership of our CSRD reporting process and developing it as Platform24 matures its sustainability disclosures.
• Producing board and owner reporting that is clear, accurate, and on time, and supporting controlling and BI work that helps the business make better decisions.
• Identifying and driving improvements in our financial processes, tools, and reporting, with an interest in how AI and automation can help us work smarter as Platform24 continues to grow.
• For the right person, there is also room to grow into business controlling, including budgeting, forecasting, and commercial analysis.

Financial Controller, Health Tech

Customer Success Manager

• You'll own the long-term relationship with a portfolio of healthcare customers in Sweden, and potentially across other European geographies.
• Running regular check-ins and business reviews with customers to understand their usage, challenges, and objectives - building relationships across all levels, from operational teams to senior stakeholders.
• Driving feature adoption and platform engagement, helping customers establish frameworks to track their objectives and ensure a strong return on their investment.
• Monitoring customer health scores and proactively managing at-risk accounts, while owning key success metrics such as Net Revenue Retention (NRR), churn rate, and customer satisfaction (NPS).
• Contributing to the renewal process, ensuring customers see continued value and are set up for long-term success.
• Collaborating with Professional Services and Support to ensure smooth onboarding, fast time-to-value, and timely resolution of customer issues.
• Spotting and developing upsell opportunities within the existing customer base in close collaboration with the Commercial team.
• Serving as the primary internal advocate for your customers - channeling structured feedback to Product and other teams to shape the roadmap, and amplifying success stories together with Marketing.
• Leveraging data-driven insights to influence product prioritization based on usage patterns, risk signals, and churn indicators.
• You'll develop quickly and learn about our product, organization, and customers.

Financial Controller, Health Tech

Customer Success Manager, Health Tech