Planned Parenthood of Southern New England, Inc.

Chief Operating Officer

• Serve as the senior operational leader for PPSNE’s clinical services enterprise
• Partner closely with the President/CEO and Executive Leadership Team to shape and execute organizational strategy
• Build strong cross-functional alignment through transparent communication, effective prioritization, and the ability to navigate complex decisions and difficult conversations with clarity and accountability
• Lead initiatives that expand access to care and improve operational performance across the organization
• Develop and implement scalable operational systems and processes that support organizational growth and sustainability
• Ensure alignment between strategic priorities, operational execution, and measurable outcomes
• Oversee operational performance across PPSNE’s health centers and virtual care services
• Ensure delivery of high-quality, patient-centered, culturally responsive care
• Monitor and improve key performance indicators including patient access, patient experience, throughput, visit volumes, operational efficiency, and staff engagement
• Champion PPSNE’s commitment to health equity across all operations and service delivery models