Translator, Japanese
Cayuse Holdings
Bilingual Regional Medical Care Assistant
Planned Parenthood Federation of America
full-time
Posted on:
Location Type: Office
Location: Harrisburg • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $0 per hour
Job Level
Junior
About the role
- Perform general front desk duties including answering phones, scheduling appointments, greeting & assisting patients/visitors
- Maintain efficient workflow as first point of contact and alert appropriate staff to issues affecting patient flow
- Accurately register and update patient records, verify income and program status, assign templates, and update practice management system
- Identify patient insurance, scan documents, verify coverage, and complete benefits information including Medicaid/Medicaid Managed Care and Commercial Insurance
- Determine and collect patient fees, record charges and payments, and account for pharmacy sales
- Perform end-of-the-day close, reconcile cash and credit cards, and prepare bank deposits
- Inform patients about reproductive health care, abortion services, FDA-approved birth control methods, STDs, HIV testing, safer sex, and medical center procedures
- Provide factual, unbiased information to patients seeking an abortion and describe medication vs surgical abortion
- Verify and document patient income and eligibility for financial assistance
- Counsel patients on pregnancy outcome electives non-directively and provide community referral resources
- Obtain informed consent and written signatures on patient education sheets
- Provide room assistance for specialty procedures including colposcopy and loop electrosurgery
- Perform lab procedures including venipuncture, urine dipstick, weight, blood pressure, anemia, and RH factor tests
- Prep and package labs for appropriate lab companies
- Support Advanced Practice Clinicians by prepping patients, labs, and supplies
- Perform infection control tasks per Planned Parenthood, CLIA, and OSHA guidelines
- Participate in pharmaceuticals compliance including removing expired products and rotating stock
- Aid in surgical abortion procedures by examining products of conception and maintaining workflow during procedures
- Work collaboratively with health center team to meet patient needs, productivity levels, and patient cycle times
- Provide support services related to Telehealth per laws and regulations
- Maintain facility cleanliness, instruments, supplies, and equipment functionality
- Assist with inventory maintenance, stocking, and ordering supplies
- Participate in emergency drills and follow emergency procedures
- Ensure culture of diversity, fair and respectful treatment, and customer-focused delivery
- Complete required training including CALs & CPR and adhere to HIPAA and patient privacy regulations
- Maintain patient and medical center confidentiality and participate in QA/risk management processes
Requirements
- Bilingual English/Spanish
- Completion of an accredited high school program or equivalent is required
- Ability to travel regionally as much as 60% and reliable means of transportation
- Computer literacy, including competency in affiliate email, Microsoft suite, internet, and electronic health record system
- Good interpersonal, problem-solving, and communication skills
- Ability to read and interpret documents such as policies and procedures
- Ability to write routine reports and correspondence
- Ability and willingness to work a flexible schedule including nights and weekends
- Strong commitment to quality healthcare and excellent customer service
- Ability and willingness to travel. Reliable means of transportation
- Preferred: 1-2 years of experience with progressive responsibility in the reproductive health or general healthcare industry(ies)
- Preferred: Active Medical Assistant or Nursing Assistant Certification
Benefits
- Compensation for this position is $20.25 per hour. This position is eligible for mileage and travel expenses in accordance with policy.
- Medical, Dental, and Vision coverage options for you and eligible dependents
- Life/AD&D, Short and Long Term Disability policy voluntary coverage options
- Generous vacation, leave, and holiday benefits
- Due to our commitment to pay equity, PPKey does not negotiate salaries.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
venipunctureurine dipstickblood pressure measurementanemia testingRH factor testingpatient record managementinsurance verificationfinancial assistance documentationsurgical assistanceinfection control
Soft skills
interpersonal skillsproblem-solving skillscommunication skillsflexibilitycustomer serviceteam collaborationcounselingcultural competencyattention to detailconfidentiality
Certifications
Medical Assistant CertificationNursing Assistant CertificationCPR Certification
