Planet Fitness

Manager

• Analyze and manage financial results to ensure maximum profits while balancing member and team satisfaction
• Monitor progress towards the district goals and assign employees to meet those objectives
• Perform routine club visits to evaluate performance, complete standardized assessments, and review checklists to uphold brand standards and operational excellence
• Exercise good judgment and decision-making pertaining to all employee relations and personnel actions in order to develop attitudes of enthusiasm and professionalism to foster a T.E.A.M. environment.
• Identify and execute hiring, terminations, promotions, performance management and other employee status changes
• Ensure clubs are open during correct hours and staffed appropriately
• Demonstrate strong leadership, communication, and motivational skills
• Display a strong commitment to customer service and the Planet Fitness culture.
• Provide the highest quality of customer service, including monitoring member interactions to ensure training and coaching needs are met
• Interview and select candidates for open positions
• Conduct GM Performance Reviews on an annual basis
• Manage the payroll budget each month for the district
• Utilize reporting and merchandising strategy to increase YOY retail sales
• Partner with Club Managers and Field Marketing and Corporate Sales to develop and execute lead generation strategies for corporate partnerships, driving monthly revenue and sustaining long-term EFT growth
• Drive a consistent pipeline of high-impact, revenue-generating field marketing events across the district, aligning efforts with club goals and community engagement strategies
• Coordinate with Operations Excellence Department to audit and follow up on employee training progress
• Manage multiple projects and priorities at one time
• Effectively partner and collaborate with all cross functional areas and departments
• Manage budgets and outperform key performance indicators and P&L expectations to achieve business objectives
• Leverage maintenance reporting tools and coordinate with corporate partners and the Facilities Team to ensure timely resolution of issues, maintaining high club standards and delivering exceptional member experience
• Travel to all clubs located in respective district. May require overnight stays.
• Spend approximately 80% of work time in clubs and 20% in office
• Be adaptable to a changing work environment
• Maintain in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law

District Manager