District Manager

Planet Fitness

District Manager for IGINIT Fitness Holdings overseeing performance and leadership across Planet Fitness locations. Focused on driving sales and ensuring operational excellence in multi-unit retail environments.

Posted 7/28/2026full-timeCalgary • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities in a multi-unit retail environment, with a focus on achieving business results, customer service excellence, and effective team development. Proficient in budget management, strategic planning, and operational excellence to drive performance metrics and enhance member satisfaction.

Highest-signal resume keywords

Multi-Unit Retail ManagementBudget ManagementCustomer Service ExcellenceLeadership and Team DevelopmentStrategic Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementPerformance ManagementSales Strategy ImplementationPolicy EnforcementOperational Excellence

Soft Skills

LeadershipCommunicationNegotiationOrganizational SkillsCoaching

Tools & Technologies

ExcelPowerPointWordReporting ToolsMerchandising Strategy

Certifications & Qualifications

Bachelor's Degree in MarketingBachelor's Degree in SalesBachelor's Degree in Management

Industry Keywords

Retail EnvironmentCustomer ServiceEmployee RelationsField MarketingHealth Standards Compliance

About the role

Key responsibilities & impact

Analyze and manage financial results to ensure maximum profits while balancing member and team satisfaction
Monitor progress towards the district goals and assign employees to meet those objectives
Perform routine club visits to evaluate performance, complete standardized assessments, and review checklists to uphold brand standards and operational excellence
Exercise good judgment and decision-making pertaining to all employee relations and personnel actions in order to develop attitudes of enthusiasm and professionalism to foster a T.E.A.M. environment.
Identify and execute hiring, terminations, promotions, performance management and other employee status changes
Ensure clubs are open during correct hours and staffed appropriately
Demonstrate strong leadership, communication, and motivational skills
Display a strong commitment to customer service and the Planet Fitness culture.
Provide the highest quality of customer service, including monitoring member interactions to ensure training and coaching needs are met
Interview and select candidates for open positions
Conduct GM Performance Reviews on an annual basis
Manage the payroll budget each month for the district
Utilize reporting and merchandising strategy to increase YOY retail sales
Partner with Club Managers and Field Marketing and Corporate Sales to develop and execute lead generation strategies for corporate partnerships, driving monthly revenue and sustaining long-term EFT growth
Drive a consistent pipeline of high-impact, revenue-generating field marketing events across the district, aligning efforts with club goals and community engagement strategies
Coordinate with Operations Excellence Department to audit and follow up on employee training progress
Manage multiple projects and priorities at one time
Effectively partner and collaborate with all cross functional areas and departments
Manage budgets and outperform key performance indicators and P&L expectations to achieve business objectives
Leverage maintenance reporting tools and coordinate with corporate partners and the Facilities Team to ensure timely resolution of issues, maintaining high club standards and delivering exceptional member experience
Travel to all clubs located in respective district. May require overnight stays.
Spend approximately 80% of work time in clubs and 20% in office
Be adaptable to a changing work environment
Maintain in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law

Requirements

What you’ll need

At least 3 years of experience serving in a general manager role in a multi-unit retail environment with progressively responsible retail experience is preferred
Proven experience managing and developing productive management teams through exceptional leadership and effective coaching skills
Must possess excellent business acumen, forecasting, strategic ability and management skills
Must have a proven track record of achieving business results
Should possess strong negotiation, influential, and organizational skills
Is a creative thinker with strategic vision and strong initiative
Demonstrates experience in managing a budget for multi-unit retail locations
Must have demonstrated success providing 5-star customer service
Proficient in implementing and enforcing policies & procedures
Bachelor's Degree (B.S) in marketing, sales, management or a similar discipline from a four-year university or equivalent experience is preferred
A proven track record of strong performance in driving performance and key field operations metrics
Proficient in Excel, PowerPoint, Word, and other MS Office applications
Demonstrated experience in successful rollout and implementation of area-wide retail location presentations, sales, operating discipline, and communications initiatives

Benefits

Comp & perks

Competitive Salary
Employee-Linked Incentive Program
Company contribution towards health benefits
Paid Time Off benefits
Free Black Card membership and fun exercise incentives