Domestic Scheduling Case Manager
Planet Depos
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $25 per hour
About the role
- Schedules depositions and other legal proceedings in complex, confidential cases.
- Establishes new and existing client relationships by demonstrating expertise and responding quickly to inquiries.
- Manages logistical arrangements for clients.
- Provides exceptional customer service and maintains attention to detail.
- Monitors scheduling email folder to assist with same-day job issues.
- Enters detailed data into database software.
- Reserves conference rooms and meeting locations.
- Sends confirmations and job updates to clients and resources via email.
- Performs quality control checks on team members’ work.
- Assists in training other colleagues and documents case orders.
Requirements
- 4 year college degree and a minimum of 4 years in a customer service and/or legal environment.
- Must have excellent written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft office and Adobe products.
- Must have previous remote work experience.
- Strong attention to detail required.
- Must have a team-spirited, positive personality.
- Must be able to work in a professional and confidential environment.
Benefits
- Medical
- Dental
- Vision
- Voluntary Term Life Insurance
- Voluntary Long Term Disability
- PTO
- Paid Holidays
- 401(k)
- Employee Assistance Program (EAP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryquality controlschedulinglogistical arrangementscustomer service
Soft Skills
attention to detailwritten communicationverbal communicationteamworkpositive attitude
Certifications
4 year college degree