Plan Left

Business Operations Administrator

Plan Left

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 $6 - $8 per hour

About the role

  • Responsible for the oversight of company accounting, standards, and documentation.
  • Assist with oversight of processes and operations.
  • Serve as the point of contact for the business in a few contexts.
  • Customer service priority #1 at Plan Left.
  • Billing and accounting management including ensuring accuracy of billing, timeliness of payments, maintenance of accounting records, and answering questions and concerns related to billing.
  • Answering company calls as they come in and delegating accordingly.
  • Ensure time logged for all employees within expectations on daily, weekly, monthly, quarterly, and annual basis.
  • Manage vacation and PTO requests.
  • Enforces team standards of time logging, communication, and performance.
  • Onboard new projects from an operational and accounting perspective and hand off to team.
  • Demonstrates understanding of Project Management processes, strategies and methods.
  • Develop and implements team evaluations.
  • Assist with resource planning and management to ensure timely delivery of project deliverables, support SLAs, and client happiness.
  • Ensure project profitability with PMs.
  • Occasionally assist with production load, including website development and QA functions, and other occasional needs that may arise.
  • Manage and maintain project management tools and standards (Jira).
  • Check mail at physical location.
  • Assist with a wide range of executive tasks as needed.
  • Manage operational projects, boards, and tickets.

Requirements

  • Some project management experience.
  • Strong customer service-oriented and product-oriented mindset.
  • Impeccable communication skills.
  • Empathetic and compassionate with people.
  • Organized and motivated.
  • Ethical and trustworthy.
  • Ability to effectively self-QA your work and others work.
  • Ability to take initiative and be proactive with workload.
  • Ability to take, give, and discuss constructive criticism.
  • Strong rational thinking, logic and critical reasoning, and analytical problem solving skills are a must.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementbilling managementaccountingtime loggingresource planningquality assurancewebsite development
Soft Skills
customer servicecommunicationempathyorganizationmotivationtrustworthinessinitiativeproactivityconstructive criticismanalytical problem solving