Plaid

Partnership Manager – Financial Institutions

Plaid

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $140,160 - $175,000 per year

About the role

  • Lead multiple strategic relationships with our largest financial institution partners.
  • Create and own the priorities and strategy for our engagement with FIs.
  • Partner with teams internally and externally to execute on this strategy and goals.
  • Cultivate and deepen relationships with key stakeholders within financial institutions.
  • Help partner with and support FIs on their digital transformation journey.
  • Be an expert on Plaid’s technology and product offerings; work closely with influence internal and external product and engineering teams to execute on product roadmaps and advocate for open finance solutions.
  • Help define our strategy for transforming Plaid’s position in the financial services industry. Help shape policy and regulatory priorities and goals.
  • Serve as the escalation point for business and technical incidents or issues that surface as part of our API integrations with FIs.
  • Help uncover additional opportunities that are aligned with our FI partnership strategy + company goals.
  • Work in a highly-collaborative and cross-functional environment that feels different each day.

Requirements

  • 6-10+ years of experience in a partnerships, strategy, business operations, or similar role
  • Experience managing external relationships independently and building / executing strategies to make partners/clients successful with new technologies
  • Excellent project management and communication skills with a strong ability to craft compelling executive communications and reports
  • Ability to understand technical and product concepts
  • Self-starter who takes initiative and possess strong troubleshooting skills with an ability to use deductive and inductive reasoning to guide partners through complex or escalated issues
  • Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines
  • Ability to work under pressure, deadlines and navigate unexpected roadblocks
Benefits
  • We encourage you to apply to a role even if your experience doesn't fully match the job description.
  • We provide reasonable accommodations for candidates with disabilities in our recruiting process.
  • Plaid is proud to be an equal opportunity employer and values diversity at our company.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementstrategic planningAPI integrationsdigital transformationproduct strategytroubleshootingdeductive reasoninginductive reasoning
Soft Skills
communicationrelationship managementcollaborationinfluenceinitiativeproblem-solvingadaptabilityexecutive communication