Plaid

FinTech Account Manager – Named

Plaid

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $130,560 - $163,200 per year

About the role

  • Own the overall relationship with your portfolio of customers in our fastest growing customer segment.
  • Build relationships with the C-Suite and Product teams to grow and retain revenue.
  • Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals.
  • Help customers integrate and launch on Plaid.
  • Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations.

Requirements

  • 6+ years of quota carrying software or technology account management experience
  • Demonstrated account management and sales experience.
  • Customer empathy and deep desire to see customers succeed.
  • Desire to get technical and the ability to learn the ins and outs of Plaid's APIs.
  • Interest in financial services and technical products; a high degree of intellectual curiosity.
  • Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.
  • Ability to work with all types of people and build long-lasting relationships.
Benefits
  • medical, dental, vision, and 401(k)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsales experiencetechnical product knowledgePlaid APIsproblem solving
Soft Skills
customer empathyrelationship buildingcross-functional collaborationintellectual curiosityadaptability