Manager, Strategic Accounts
Placer.ai
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Lead, coach, and mentor a team of Account Managers to achieve and exceed their renewal and expansion quotas.
- Develop and implement a comprehensive forecasting strategy for renewals and expansion revenue, providing regular, accurate reports to leadership.
- Conduct performance reviews, set individual goals, and provide ongoing feedback to foster a high-performing team culture.
- Create and implement training programs for the Account Management team to enhance product knowledge, negotiation skills, and sales strategies.
- You will use your skills to develop opportunities, through both warm leads and whitespace prospecting
- Be a leader at Placer by being the “quarterback” with our customers, and internal teammates to ensure high satisfaction and growing revenue in our Strategic Account base.
- Build a strong point of view on how to help the customer, and drive value to Placer.
- Segment book of business to ensure proper focus and resourcing to our top opportunities.
- Partner with the Customer Success, Sales Development, and Solutions Engineer team to develop and execute win/win negotiation strategies that maximize renewal contract value while protecting and enhancing the customer relationship.
- Building credibility and trust while influencing buying decisions.
- Drive existing customer conversations around new products to hit expansion quotas.
- Manage the sales process whether during renewal timing or outside the typical renewal cycle.
- Forecast projected expansion sales and renewals.
- Provide regular updates on status to management and escalate as appropriate.
- Drive conversations with customers on multi-year contracts.
- Identify customer needs and demonstrate strong account management capabilities to drive renewal to on-time closure.
- Be an expert negotiator selling the value of our products
- Work cross functionally to develop retention and expansion strategies.
Requirements
- BA/BS or similar college-level education.
- 2-3+ years leadership experience managing tactical sales teams within software, ideally SaaS-based offerings
- Expertise in product, technology, service, strategy and business complexities
- Prior experience selling software, running complex sales cycles, in a quota-carrying role
- Quota-attainment record of meeting and/or exceeding targets by managing process for identifying, qualifying, & closing new business as well as and not limited to growing an existing install base
- Experience working with G-Suite: Gmail, Google Slides, Sheets, etc.
- Advanced understanding of working with SFDC or relevant CRM.
- Excellent, clear verbal and non-verbal communication skills.
- A positive attitude and a selfless approach to teamwork.
- Knowledge of retail, real estate, financial services or CPG is a plus.
- A proven ‘problem solver’ with the ability to work in a fast-paced, ever-growing startup organization.
- Travel is required 10% of the time for conferences.
Benefits
- Competitive salary
- Excellent benefits
- Fully remote
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales strategiesnegotiation skillsforecasting strategyaccount managementquota attainmentcustomer relationship managementcomplex sales cyclesproblem solvingexpansion revenueproduct knowledge
Soft skills
leadershipcoachingmentoringcommunication skillsteamworktrust buildinginfluencinggoal settingfeedback provisioncustomer satisfaction