Manager, Strategic Accounts
Placer.ai
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Lead, coach, and mentor a team of Account Managers to achieve and exceed their renewal and expansion quotas.
- Develop and implement a comprehensive forecasting strategy for renewals and expansion revenue, providing regular, accurate reports to leadership.
- Conduct performance reviews, set individual goals, and provide ongoing feedback to foster a high-performing team culture.
- Create and implement training programs for the Account Management team to enhance product knowledge, negotiation skills, and sales strategies.
- You will use your skills to develop opportunities, through both warm leads and whitespace prospecting
- Be a leader at Placer by being the “quarterback” with our customers, and internal teammates to ensure high satisfaction and growing revenue in our Strategic Account base.
- Build a strong point of view on how to help the customer, and drive value to Placer.
- Segment book of business to ensure proper focus and resourcing to our top opportunities.
- Partner with the Customer Success, Sales Development, and Solutions Engineer team to develop and execute win/win negotiation strategies that maximize renewal contract value while protecting and enhancing the customer relationship.
- Building credibility and trust while influencing buying decisions.
- Drive existing customer conversations around new products to hit expansion quotas.
- Manage the sales process whether during renewal timing or outside the typical renewal cycle.
- Forecast projected expansion sales and renewals.
- Provide regular updates on status to management and escalate as appropriate.
- Drive conversations with customers on multi-year contracts.
- Identify customer needs and demonstrate strong account management capabilities to drive renewal to on-time closure.
- Be an expert negotiator selling the value of our products
- Work cross functionally to develop retention and expansion strategies.
Requirements
- BA/BS or similar college-level education.
- 2-3+ years leadership experience managing tactical sales teams within software, ideally SaaS-based offerings
- Expertise in product, technology, service, strategy and business complexities
- Prior experience selling software, running complex sales cycles, in a quota-carrying role
- Quota-attainment record of meeting and/or exceeding targets by managing process for identifying, qualifying, & closing new business as well as and not limited to growing an existing install base
- Experience working with G-Suite: Gmail, Google Slides, Sheets, etc.
- Advanced understanding of working with SFDC or relevant CRM.
- Excellent, clear verbal and non-verbal communication skills.
- A positive attitude and a selfless approach to teamwork.
- Knowledge of retail, real estate, financial services or CPG is a plus.
- A proven ‘problem solver’ with the ability to work in a fast-paced, ever-growing startup organization.
- Travel is required 10% of the time for conferences.
Benefits
- Competitive salary
- Excellent benefits
- Fully remote
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales strategiesnegotiation skillsforecasting strategyaccount managementquota attainmentcustomer relationship managementcomplex sales cyclesproblem solvingexpansion revenueproduct knowledge
Soft Skills
leadershipcoachingmentoringcommunication skillsteamworktrust buildinginfluencinggoal settingfeedback provisioncustomer satisfaction