Pixelogic Media

Account Manager, Digital Cinema

Pixelogic Media

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $72,500 - $90,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manage and coordinate high-profile feature and trailer projects from asset receipt through to final delivery
  • Maintain and develop project management processes
  • Project billing and financial coordination
  • Work closely across all operational departments
  • Provide account management support on Digital Cinema feature projects
  • Act as escalation point for customers and engage with customers across all levels
  • Detailed project planning for the team
  • Forecast capacity and scheduling
  • Collaborate with Localization, Subtitling, Graphics, and Mastering departments
  • Support production-led engagement with clients on-boarded to Pixelogic workflows
  • Provide after hours and weekend support/response for clients and vendors when necessary
  • Other duties as assigned
  • Work day shift, 9:00 AM start; role is office-based in Burbank

Requirements

  • Strong skills with Windows OS and Microsoft Office Suite
  • Passionate about customer experience and customer service excellence
  • Deep sense of urgency and ability to work in a fast-paced environment; ability to work under pressure and meet deadlines
  • Positive attitude when experiencing obstacles and enthusiasm to get things done
  • Good listening skills and an ability to assimilate different viewpoints
  • Outstanding attention to detail and ability to plan complex projects with urgency
  • Strong organizational skills
  • Problem solver with creative and innovative approach and ability to think outside the box
  • Knowledge of post-production processes, foreign language versioning, and theatrical workflows
  • Experience with project management in the media industry and understanding of media technologies, operational processes and workflows
  • Ability to work as part of a team that deals with changing priorities and workloads
  • Office-based in Burbank facility
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