About the role
- Customer Outreach & Relationship Building
- Contact prospective and existing retail clients via phone, email, and in-person visits
- Present product offerings, promotions, and solutions tailored to their business needs
- Maintain ongoing relationships to encourage repeat business and customer loyalty
- Sales Execution
- Identify opportunities to grow order volume and product adoption within accounts
- Follow up on leads and past clients to re-engage interest
- Convert qualified leads into long-term customers
- Order Processing & Coordination
- Input and manage customer orders using internal tools
- Provide updates and resolve inquiries or delivery issues
- Collaborate with warehouse and operations teams for accurate, timely fulfillment
- Target Achievement & Pipeline Growth
- Meet or exceed weekly and monthly sales KPIs (calls, sign-ups, revenue goals)
- Maintain accurate customer records in CRM systems
- Seek referrals and inbound opportunities to drive new business
Requirements
- Strong verbal communication and interpersonal skills
- Self-starter with the ability to manage both phone and in-person sales
- Prior experience in B2B sales, account management, or customer service preferred
- Comfortable working in a fast-paced, logistics-driven environment
- Familiarity with CRM tools and basic sales tracking
- Ability to travel locally for client visits as needed
- A valid driver’s license and reliable transportation
- Competitive base salary + commission
- Performance-based bonuses and growth incentives
- Supportive, team-oriented work environment
- Career advancement opportunities within a growing organization
- Ongoing training on products, customer engagement, and tools
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B salesaccount managementcustomer servicesales executionorder processingsales trackingpipeline growthcustomer relationship management
Soft skills
verbal communicationinterpersonal skillsself-starterability to manage salescustomer loyaltyrelationship building
Certifications
valid driver’s license